Service Manager

2 weeks ago

Dumbarton, United Kingdom Aspirare Recruitment Full time

Service Manager, Permanent , £43,000 - £48,000, Dumbarton, Car Allowance up to £6,656 Benefits Competitive salary of £43,000 - £48,000 Car allowance up to £6,656 per year Permanent, full-time role with stability and long-term opportunities Join a reputable, growing business with a strong focus on service excellence Ongoing training and development provided where required Responsibilities Oversee the day-to-day management of the service department Lead, support, and motivate a team of service engineers Manage daily operations, scheduling, and workload allocation Maintain high levels of customer service through clear communication and effective problem‑solving Ensure compliance with company policies, Health & Safety regulations, and industry standards Maintain and monitor service records, contracts, and compliance documentation Plan, coordinate, and schedule service works to meet deadlines and client requirements Identify additional/variation works outside contract scope and produce quotations Drive operational improvements to enhance efficiency and service delivery Requirements Proven experience as a Service Manager within Mechanical, HVAC, or Air Conditioning sectors Strong technical knowledge of HVAC systems, especially Air Conditioning & Ventilation Excellent customer service skills with strong problem‑solving abilities Effective communication, leadership, and organisational skillsCompetent in Microsoft Office (Word, Excel, Outlook, etc.) Good understanding of Health & Safety regulations and quality management systems #J-18808-Ljbffr

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