Meetings & Events Coordinator

1 week ago

Lancashire, United Kingdom The Imperial Hotel Blackpool Full time

Are you passionate about creating unforgettable experiences? As a Meetings & Events Coordinator at The Imperial Blackpool, you’ll be at the heart of our event operations - turning client enquiries into seamless, standout events that reflect the excellence of our brand. Join Us At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey... What You’ll Do Enquiry Management : Be the first point of contact for all M&E enquiries, responding promptly and professionally to deliver exceptional service from start to finish. Sales Conversion : Transform interest into action- drive bookings and secure contracts using our proven systems and processes. Work alongside our proactive sales teams to visit clients, agents and showcase the hotel. Client Communication : Handle inbound and outbound calls and emails with confidence, clarity, and warmth. Sales Culture : Spot opportunities to upsell, collaborate and succeed, contributing to a dynamic, results-driven team. Team Collaboration : Work hand-in-hand with both sales and operations colleagues to ensure every event runs smoothly and every guest leaves delighted. Customer Focus : Put clients first- proactively resolve issues and go the extra mile to exceed expectations. What We’re Looking For Proven experience in Meetings & Events coordination- ideally in hospitality, hotels, or venues Exceptional organisational skills and the ability to juggle multiple priorities Strong written and verbal communication skills Confidence using Microsoft Office and booking / sales platforms A proactive mindset and genuine enthusiasm for delivering outstanding service A natural relationship-builder who thrives in a team environment Why You’ll Love It Here No two days are the same. You’ll be part of a fast-paced, supportive team where your ideas, initiative, and passion truly matter. If you’re ready to make an impact and grow your career in a vibrant hospitality setting- we can’t wait to meet you. Equal Oppurtunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact the hotel directly. Our Benefits You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year #J-18808-Ljbffr

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