Team Leader
16 hours ago
Overview Join to apply for the Team Leader role at . Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you Application Deadline: 13 September 2025 Department: UK Retail Location: Putney Exchange (PTY) Compensation: £13.27 / hour Key Responsibilities Leadership & Team Development: Foster a collaborative and supportive team environment, uniting colleagues around shared goals. Leadership & Team Development: Drive continuous growth by coaching, training, and mentoring your team. Leadership & Team Development: Keep your team informed and engaged through clear, open communication. Leadership & Team Development: Empower your team with up-to-date product knowledge to meet customer needs confidently. Operational Excellence: Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day. Operational Excellence: Oversee daily store operations, including opening and closing duties, to ensure smooth workflows. Operational Excellence: Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike. Operational Excellence: Prioritise Health & Safety, safeguarding the wellbeing of your team and customers. Sales & Performance: Motivate your team to meet and exceed sales targets and KPIs. Sales & Performance: Identify growth opportunities for team members and suggest strategies for their development. Customer Experience: Set the standard for exceptional customer service and ensure it’s delivered consistently. Customer Experience: Resolve customer concerns promptly and professionally, creating memorable shopping experiences. Customer Experience: Represent the Mountain Warehouse brand with enthusiasm and professionalism. Customer Experience: Build connections within the local community, enhancing the store’s personal and welcoming atmosphere. What we are looking for Passionate about delivering outstanding customer service. A confident and reliable motivator, with a talent for inspiring others. Experienced in all areas of retail, from stock control to visual merchandising. A strong communicator who can engage at all levels and provide constructive feedback. Proactive and results-driven, with a track record of setting and achieving goals. Approachable, trustworthy, and a natural team player. Skilled at problem-solving within company guidelines and policies. Benefits Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance 28 days annual leave, including Bank Holidays Access to Employee Assistance Programme, and a Colleague Hardship Scheme Generous Colleague Referral Incentive Auto-enrolment Pension scheme A stable, successful and supported environment Length of service awards You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change #J-18808-Ljbffr
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