Clinic Coordinator

Clinic Coordinator - Ballymena Clinic At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear better. We imagine a world where our people wake up every day feeling inspired and end the day feeling fulfilled by the work that they do. Do you like the idea of helping others to access hearing healthcare? Do you take pride in your work? If the answer is yes, we really want to hear from you About The Role Based in our Ballymena Clinic – we are looking for someone to build their professional career with Hidden Hearing as an integral member of our Ballymena Clinic team, who are helping patients hear better every day. Responsibilities Patient Care – provide a high quality of professional patient care to all inbound and outbound calls, covering the Ballymena area. Telemarketing – manage all inbound and outbound telemarketing calls/leads for the Ballymena area, ensuring weekly/quarterly and annual targets are met and diaries are full. Expectation of 80+ calls per day. Previous telemarketing experience advantageous. Brand Ambassador – represent Hidden Hearing, upholding our core values on a daily basis by consistently delivering a phenomenal patient care experience. Basic salary plus commission, giving On Target Earnings of circa £30,000 per annum. Benefits Additional leave Company events Company pension Bike to work scheme Employee discount Referral programme Sick pay Store discount Schedule 8 hour shift Day shift Monday to Friday No weekends or Bank Holidays Supplemental Pay Types Commission pay Location: In person Hidden Hearing is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity, equity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community. Job Types Permanent, Full-time OTE £25,000 – £30,000 per year Seniority level Entry level Employment type Full-time Job function Health Care Provider Industry Hospitals and Health Care #J-18808-Ljbffr