Hollister - Key Lead, Westfield Stratford

22 hours ago

Greater London, United Kingdom Abercrombie & Fitch Co. Full time

Hollister - Key Lead, Westfield Stratford Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Over 750 stores operate under these brands across North America, Europe, Asia and the Middle East, as well as e‑commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Job Description The Key Lead is responsible for ensuring all customers receive a quality in‑store experience. As Floor Supervisor, the Key Lead provides guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving performance on the floor through customer experience and team achievement of daily sales. What You’ll Do Opening and closing routine Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule Weekly schedule will vary; expect to work at least 16 hours per week. Required availability on Saturdays, Sundays and certain holidays. During peak timeframes, hours will increase to support the needs of the business. Qualifications High School Diploma / G.E.D. equivalent preferred. At least 1 year of retail experience is preferred. No supervisory/management experience required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability / Flexibility & Stress Tolerance Poise & Ambition Multi‑Tasking Applied Learning Work Ethic Omni‑Channel Services Benefits Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Associate Assistance Program Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who Celebrate You for Being YOU Abercrombie & Fitch Co. is an Equal Opportunity Employer. #J-18808-Ljbffr

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