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Senior Manager, Technical Content
2 weeks ago
Senior Manager, Technical Content & Community Join Pico Technology to lead our Technical Content & Community team (Writers, Developer Content, and Education). Your mission is to deliver credible, evidence-driven technical content that educates users, drives product adoption, and establishes thought leadership. What you’ll be doing: Define and own the content and community strategy for Pico. Line‑manage, mentor, and develop a high‑performing team, enforcing best practices in authoring, validation, and AI‑assisted workflows. Lead the editorial roadmap and content freshness program, ensuring all technical documentation, software development kit examples, knowledge‑base articles, and application notes meet rigorous expertise, authoritativeness, trustworthiness and transparency standards. Own the YouTube channel vision: long‑form technical demos, scripting, and measurable growth (watch time, retention). Apply SEO best practices, work with Growth & Digital, and ensure technical content is easily found and contributes to demand generation. Oversee community engagement metrics (forum topics, webinars) and ensure educational programs contribute to pipeline generation and customer retention. Champion responsible AI use to optimize drafting, structuring, QC, translation and analytics workflows. Maintain
