Retail Assistant Store Manager

7 days ago


East Midlands, United Kingdom Claire's Full time

Retail Assistant Store Manager Join the team at Claire’s. Drive sales, lead the store, and help customers express themselves If you thrive in a fast‑paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you. Responsibilities Sales Leadership & Profit Growth: take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue. Customer Engagement & Experience: create loyal shoppers through personalized styling advice, recommend add‑ons, and enhance their shopping journey. Expert Piercing Services: become a trusted piercing specialist through training, providing a safe, fun, and professional experience. Operational Excellence: maintain inventory accuracy, handle transactions efficiently, and keep the store well‑merchandised and visually appealing. Team Support & Sales Coaching: train and motivate team members to achieve sales goals and deliver top‑notch customer service. Trend‑Driven Brand Representation: showcase Claire’s products, stay updated on fashion trends, and translate that knowledge into compelling recommendations. About You Sales‑Driven Mindset: thrive on exceeding sales targets and maximizing opportunities. Customer‑Centric Approach: passion for delivering exceptional service. Retail & Leadership Experience: at least one year of retail management preferred. Confidence in Piercing Services: willing to become a trained piercing specialist. Strong Communication & Selling Skills: engage customers, build relationships, and close sales. Ability to Work Independently: self‑motivated, organized, and can take charge when needed. Job Requirements Ability to conduct piercings with patience and empathy, especially for young or anxious customers. Proficiency in operating a POS system to facilitate transactions and manage sales efficiently. High school diploma or equivalent; minimum one year of retail management and overall retail experience. Physical capability to stand during scheduled shifts and maneuver 11–35 kg (25–75 lbs). Ability to bend, stoop, reach, and climb ladders or step stools while placing merchandise and assisting customers. Passion for empowering customers to express themselves freely. Energetic interaction with customers and commitment to excellent service. Alignment with Claire’s values of teamwork, compassion, integrity, customer delight, diversity, and self‑expression. Strong verbal and written communication skills. Solid grasp of mathematics for inventory, sales analysis, and cash handling. Positive attitude, willingness to learn, and team spirit. Passion for fashion and knowledge of latest trends to enhance customer experience and drive sales. Creative ability to curate fashion looks during a shift. Perks and Benefits Full‑time employees eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance). Generous employee discount on Claire’s products. Opportunities for advancement and career development. Fun and inclusive work environment with supportive teammates. Candidate Journey After submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed, the process will involve a face‑to‑face interview at a store to showcase your passion for customer service, teamwork, and self‑expression. Claire’s is an equal‑opportunity employer committed to diversity, equity, and inclusion. We encourage applications from members of all under‑represented groups, including those with disabilities. We will accommodate applicants’ needs upon request throughout all stages of the recruitment process. Please inform us of the accommodations you may require. Seniority Level Entry level Employment Type Part‑time Job Function Sales and Business Development Industry Retail #J-18808-Ljbffr


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