Quality Manager

Qualityat the heart of everything we do.FT Technologies is a market-leading SME based in Surrey and Madrid, specialising in designing and manufacturing ultrasonic wind sensors – also known as anemometers or air-flow sensors. FT ultrasonic wind sensors are unique because we use acoustic resonance to measure wind speed, direction, and temperature using an acoustic wave resonated inside a small cavity.We employ around 100 brilliant minds who contribute to our mission: to engineer invention through curiosity and creativity using our core technology.The development of our current technology will enable us to better serve our existing customers in the wind energy sector. With significant company investment and growth, the invention of new products and manufacturing technology will offer sensors' unique strengths to meteorology, marine and defence customers.Responsible to the Executive ChairmanKey contacts include the Management Team, Manufacturing, Procurement, Engineering, Automation, ITand Sales Departments, and Suppliers.Located in Sunbury-on-Thames (Onsite)40 hours per week (Flexi-time)Please note: Candidates will be required to undergo a background and reference check as part of the hiring process.Overall Job PurposeThis is a unique opportunity to join an innovative. As part of the Quality Team, you will:Drive continuous improvements across the organisation, ensuring that customers' expectations regarding product and service quality are met every time.Responsible and accountable for the Quality Assurance (Q/A) function across the entire organisation.Compliance with the APQP4Wind quality assurance methodology through all aspects of design, production, supply chain and after-sales service.Main Tasks & ResponsibilitiesAs part of the Quality Team, your responsibilities will include:Quality PlanningLead business improvement using Six Sigma / Lean methodologies to optimise product and service quality and meet customer expectations through design, process control and operational excellenceImplement the APQP4WIND framework to drive quality assurance standards across the business, ensuring the successful completion of projects and the development of commercially successful products in line with APQP4WIND.Define the appropriate KPIs for product and process control across all areas, and work with all departments to drive performance improvement.Ensure the integrated management system meets the business needs and implement necessary improvements.Experience in leading/facilitating design risk assessment (FMEA) for new embedded software products.Quality ControlCollaborate closely with Manufacturing and Supply Chain to reduce the inbound Cost of Quality, ensuring that quality control plans and Critical to Quality measures are well-defined and consistently adhered to, both internally and with suppliers.Direct the Quality team to develop and monitor effective trackers and dashboards of statistical process controls, first-time pass rate, rejects and Gemba to identify, isolate and rectify quality issues across the manufacturing cycle.Line ManagementManage the performance and development of Quality staff, including recruitment, appraisals and setting objectives and training plans aligned with business objectives.Provide coaching and feedback through 1-1s and Personal Development Plans to support employeeperformance and development.Ensure that the Quality teamadhere to relevant Health & Safety requirements and training.Support other departments and process areas as required to ensure the continued success of FT.Quality AssuranceManage the Internal Management System, which conforms to ISO9001 and ISO14001 accreditation,Host external auditors and oversee the audit programme.Lead root cause analysis, 8D reporting and corrective & preventative actions to ensure that internal non-conformances and customer complaints are identified, reported and closed out promptlyLead customer approval processes, such as PPAP, and handle all assessment requests—host customer audits when required.Lead the enterprise documentation and change management process through best practices.Chair the monthly Management Review MeetingSkills, Ability and Experience (Essential)BSc in Electronics EngineeringSuccessful track record in leading/facilitating FMEA for new products, as evidenced by figures for design corrections & warranty claims within 2 years of launchExtensive experience in using Six Sigma methodologies in the workplaceHighly experienced in electronics manufacturing processes within the Automotive industry or the Wind Turbine industryProven expertise in regulatory compliance and quality standards specific to electronics manufacturingPersonal QualitiesWe’re seeking individuals with excellent analytical and problem-solving skills, as well as a conscientious mindset. They should also be able to develop a solid understanding of end‑user requirements and the impact of their role on overall business objectives. Due to the nature of the projects, you must be able to work independently and as a team player, working cross-functionally with other departments; strong communication (both verbal and written) and organisation are key.Why work with us?As well as a competitive salary, we offer:Non‑contributory pension plan, 9% company contributionLife assurance schemePrivate health care planAdditional holiday days per annum instead of remote work.24days holiday per annum, increasing to 25 days per year for one year's service, plus all bank and public holidaysFlexi-time for days worked in the officeRecruitment referral bonus schemeTravel schemes: Season ticket or Cycle-to-workSubsidised gym membershipSponsored professional study support #J-18808-Ljbffr