Waiter/Waitress - Rotunda Bar & Lounge

Join to apply for the Waiter/Waitress - Rotunda Bar & Lounge role at Four Seasons Hotels and Resorts About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. Location Set in the heart of the City, overlooking Tower Bridge and the Tower of London, this five‑star hotel offers 100 rooms, 41 residential apartments (31 units in an FS run transient rental program), a stunning ballroom, five meeting rooms, a spa and a dining establishment including Mei Ume (Chinese/Japanese) and Rotunda (all day dining, afternoon tea & bar). At Four Seasons Hotel London at Tower Bridge, we are looking for a passionate and service‑driven Waiter/Waitress to join our vibrant Rotunda Bar & Lounge team. Set against the stunning backdrop of Tower Bridge, Rotunda offers a relaxed yet refined dining experience where quality and personalised service are at the heart of every guest interaction. The Role As a Waiter/Waitress, you will play a key role in creating memorable moments for our guests by delivering exceptional service with warmth and professionalism. What You Will Do Providing an attentive and personalised food and beverage service to guests. Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections. Ensuring tables are properly set up and maintained throughout service. Communicating effectively with the kitchen and bar teams to ensure timely and accurate orders. Maintaining cleanliness and organisation of the service areas. Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence. What You Bring A minimum of 1 year of experience in a similar role within a luxury hotel or high‑end restaurant environment. Strong knowledge of food and beverage, including wine and cocktail pairings. Excellent communication and interpersonal skills, with a natural flair for engaging with guests. A proactive and professional attitude, with a keen eye for detail and service quality. All candidates must have the right to work in the UK. Benefits £36,500.00 package including hotel service charge and salary 40‑hour working week Excellent training and career development opportunities Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day Up to 2 paid Wellness Days per year Holiday entitlement increases with length of service up to 33 days Free life insurance while on duty Bupa Dental and MediCash plan available Opportunities to build a successful global career Season Ticket Loan & Cycle to Work scheme Free uniform dry cleaning Employee Experience: Annual themed employee party and various social, charitable, and sporting events Access to Wagestream – a salary advance benefit Employee Recognition Programmes …and many more surprises to discover Schedule and Hours Candidates must be able to work mornings, evenings, and weekends as the restaurant is open for breakfast, lunch, and dinner. We look forward to receiving your application #J-18808-Ljbffr