Senior Insurance Officer

4 days ago

Solihull, United Kingdom Lynx Employment Services Ltd Full time

We’re looking for an experienced senior insurance professional to lead on claims management and support delivery of an effective insurance programme.

What you’ll do

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Line manage a Claims Handler and oversee ~400 claims per year

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Drive performance of internal claims handling and manage a third-party claims administrator (PI / claims over £25k)

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Maintain and improve the claims system and processes, ensuring accurate, timely data

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Produce regular MI reports, trend analysis, and financial insight to support renewals/tenders

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Investigate claims, assess liability, negotiate and authorise settlements up to £25k

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Audit claim files and ensure compliance with legislation/FOI/data disclosure

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Provide technical insurance advice and support risk management activity

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Build strong relationships with insurers, brokers, solicitors, adjusters, and partners

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Deputise for the Insurance Manager and lead policy tendering/management

What you’ll need

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5 GCSEs incl. English & Maths (or equivalent)

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CII Certificate (or equivalent experience)

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Desirable: A Levels or equivalent

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CII Diploma (or equivalent experience)

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