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PARTS ADVISOR

2 weeks ago


Knighton, United Kingdom T H WHITE Group Full time

Parts Advisor We’re recruiting for a Parts Advisor to join our busy Agricultural team in Knighton. The role focuses on supporting customers and the workshop team with their machinery parts enquiries. Hours: 39 hours per week with flexibility to include weekend work on a branch rota basis and cover during seasonal peaks. Key Duties Offering support to customers and internal staff over the phone and in person with parts and ancillary product requirements. Providing parts knowledge, ordering parts for customers and engineers, producing quotations, and final invoicing. Undertaking regular inspections to ensure that the parts areas are maintained to a high standard and to develop a plan to increase sales. Ensuring the parts department complies with all company policies. The Ideal Applicant Previous agriculture or similar parts knowledge is advantageous. Ability to work under pressure and to change tasks quickly. Committed to providing prompt and helpful resolutions to challenging problems. Confidence to upsell to bring in additional parts business. Excellent customer service and communication skills. Hold a clean UK Driving Licence. Benefits A competitive salary. Annual pay reviews. 23.5 days holiday, rising to 26.5 days with service, plus Bank Holidays. Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute (subject to qualifying period). Option of joining the ‘salary sacrifice’ smart pension scheme. Life Assurance cover, up to 5 times salary with service. Employee share plan – providing employees with a real stake in the business. Cross‑divisional career development plans. Staff discounts on a wide variety of products at our stores. Comprehensive training to support success. Seniority Level Entry level Employment Type Full‑time Job Function Management and Manufacturing Industrial Machinery Manufacturing T H WHITE are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace. #J-18808-Ljbffr