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F&B Manager

2 weeks ago

Reading, Reading, United Kingdom Service Care Solutions Full time
Job Title: F&B Manager
Salary: £34,162 – £36,634 per annum
Hours: 40 hours per week
Type: Permanent
Location: Reading
Start Date: ASAP
Work Pattern: Includes evenings and weekends; full-time, 5 days per week

A fantastic opportunity has arisen for an experienced F&B Manager to join a brand-new, entertainment-led venue opening in the heart of Reading. This dynamic role offers the chance to take the reins in a fun and fast-paced family entertainment centre, packed with features like VR, AR darts, karaoke, arcade games, and more. We are looking for a hands-on leader ready to shape the experience of this exciting concept from the ground up.

Key Duties and Responsibilities:

Lead, supervise and support front-of-house and kitchen teams, driving high standards in daily service

Recruit, onboard and train staff to deliver an excellent customer experience

Maintain schedules to ensure peak-time coverage and optimal team performance

Deliver excellent customer service, addressing complaints and maintaining a friendly, welcoming atmosphere

Manage stock control, supplier relationships, and waste reduction

Take full ownership of P&L management, budgets, pricing, and cost control to maximise profit

Ensure full compliance with licensing laws, health & safety regulations, and internal policies

Organise and promote events, offers, and community initiatives to drive footfall

Oversee opening/closing procedures, equipment maintenance, and supplier coordination

Act as first responder in emergencies or staff/customer conflict situations

Monitor performance metrics and generate regular reports for senior leadership

Continuously evaluate and develop menus, promotions, and service standards to stay ahead of trends

Lead from the front — this is a hands-on position, not suited to back-office-only management styles

Qualifications and Experience:

Must hold a Personal Licence

Minimum 4 years' experience in a management role within F&B or a similar leisure environment

Strong conflict resolution and customer service capabilities

Demonstrated experience in recruitment, training, and team leadership

Sound knowledge of stock control, waste management, and supplier relations

Proficient in Excel and reporting systems

Proven experience managing P&L and budgets

Additional Information:

Performance-based bonus + phone allowance

28 days holiday (including Bank Holidays)

Company pension

Weekend and evening availability is essential