Business Coordinator

6 days ago


Portishead Point, United Kingdom Alliance Homes Group Full time

Overview We have an opportunity for an existing colleague to join our Home Repairs Service supporting our Damp and Moulds team with their repairs planning. This role provides planning and scheduling services to all workstreams with the HRS ensuring that our customers receive a great customer experience. Responsibilities Provide planning and scheduling services to all workstreams with the HRS to ensure customers receive a great experience. Collaborate with operatives, service manager, supervisors, and ACT to ensure the Safer Homes service runs smoothly. Act as the first point of contact for customers, dealing with queries, scheduling, and allocating resources to maximise productivity and performance while working within policies, criteria and timescales. About you Confident and highly motivated, able to demonstrate how you have ensured customers’ repairs are completed right the first time and to a high standard. The ideal candidate will be highly organised and able to understand and prioritise how to plan an operative’s working day. Have good knowledge of a variety of systems to produce data and support compliance monitoring. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible. #J-18808-Ljbffr



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