Customer Service Advisor
2 weeks ago
Job Description Brook Street are delighted to be supporting our Public sector client with there recruitment for Customer Service Advisors. Job Details Type - Temporary on going Hours - Full time, Monday to Friday 37 hours per week (09 : 00am to 17 : 00pm) Pay rate - £13.25 per hour (weekly pay) Location - Jarrow - NE31 Start date - 8th Dec 2025 End date - Feb 2026 with possibility of extension Fully office based Key Responsibilities Receive inbound calls from providers of legal aid, members of the public and other customers with regards to Legal Aid - establish a high-quality working relationship with a variety of customers and take personal ownership of problems, ensuring successful resolution. Provide customer advice and support over the telephone, by email or in written form. Moreover, be responsible for maintaining and improving customer satisfaction. Work to reduce the number of incoming calls by educating providers regarding their submissions. Document all calls accurately using appropriate methods. Apply standards consistently in order to meet personal productivity and quality targets. Communicate clearly and effectively with all callers. Person Specifics Works well both independently and as part of a team. Enjoys being part of a fast-paced and rewarding work environment. Brings a positive, can-do attitude and a genuine enthusiasm for learning. Enjoys communicating with others and feels driven when dealing with customers to find a quick resolution. Able to provide excellent customer service Effective communication skills Requirements 1 Must be able to commute to South shields area 2. Must be able to provide full right to work in the UK ID documentation 3. Must be able to work full time and be flexible Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses / partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and / or as a veteran or spouse / partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you. In cases where we have a high volume of ex-military candidates / military spouses / partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. #J-18808-Ljbffr
-
Customer Service Advisor
1 week ago
Jarrow, United Kingdom MB Group Full timeOur client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...
-
Customer Service Advisor
3 days ago
Jarrow, United Kingdom Tritility Limited Full timeWant to join a fast-growing company that puts people first? We’re an award-winning employer with an exciting opening for an experienced Customer Service Advisor to join our team. **What’s in it for you?** We are committed to making sure our employees reap rewards of commitment and great performance. You will enjoy a secure, supportive, and progressive...
-
Customer Service Advisor
3 days ago
Jarrow, United Kingdom Tritility Limited Full timeWant to join a fast-growing company that puts people first? We’re an award-winning employer with an exciting opening for an experienced Customer Service Advisor to join our team. **What’s in it for you?** We are committed to making sure our employees reap rewards of commitment and great performance. You will enjoy a secure, supportive, and progressive...
-
Customer Service Advisor
1 week ago
Jarrow, United Kingdom Rivus Group Full timeWe have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...
-
Customer Service Advisor
2 weeks ago
Jarrow, United Kingdom Ministry of Justice Full time**Customer Service Advisor - 69333** **£21,775** **Jarrow**: **Job Title**: Customer Service Advisor **Contract Type**: Permanent **Grade**: AO **Salary**: National: £21,775 Please note that unless you are currently employed by the Civil Service and are earning more than the minimum above, if successful you will be offered the minimum for the grade...
-
Customer Service Advisor
2 hours ago
Jarrow NE BH, United Kingdom Brook-St Hiredonline Full timeCustomer Service Advisor - Jarrow - NE31£13.25 an hourHours:Full timeMonday to Friday37 hours per week (09:00am to 17:00pm)The role of Customer Service Advisor:Provide exceptional levels of customer service by answering incoming calls, dealing with queries, and providing first-time resolution.Seek to continuously improve customer knowledge and internal...
-
Customer Service Assistant
2 weeks ago
Jarrow, United Kingdom Tritility Limited Full timeWant to join a fast-growing company that puts people first? We’re an award-winning employer with an exciting opening for an experienced Customer Service Advisor to join our team. **What’s in it for you?** We are committed to making sure our employees reap rewards of commitment and great performance. You will enjoy a secure, supportive, and progressive...
-
Sales Advisor
3 days ago
Jarrow, United Kingdom New Look Full timeSales Advisor - Permanent- Jarrow- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...
-
Pharmacy Advisor
3 days ago
Jarrow, United Kingdom XL Health Full timePharmacy Advisor - Ambulance Services The role of the Pharmaceutical Adviser is to act as lead adviser on pharmaceutical matters. You will be responsible for championing clinical policies and ensuring we medications are managed in accordance to the law. Expected Time Commitment A minimum of 10 hours per month Supervised & Supported by Supervised by: -...
-
Part Time Customer Service Advisor
2 days ago
Jarrow, United Kingdom EE Full timeWhere: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) Part time: 20 or 25 hours per weekSalary: £13,379.73 rising to £13,698.13 after 8 months of being here, plus incentives and bonusesHourly rate: £12.82 per hour rising to £13.12 per hour at 8 months in roleStart date: February 2026Set Shift...
