Technical Business Analyst – FTC

2 weeks ago

City Of London, United Kingdom La Fosse Associates Full time

Job Benefits: generous benefits Technical Business Analyst – API Integration and Workflow Automation Location: Hybrid (London -3 days in-office P/W) Duration: 12-Month FTC Contract paying up to £65k + market competitive benefits Role Overview We are seeking a Technical Business Analyst to support a major programme of API integration and workflow automation across the bank. This is a hands‑on, delivery‑focused role that will suit someone who enjoys turning complex business needs into clear and precise technical requirements, working closely with architects, developers, and operational teams. You will play a key role in modernising how systems connect, how data flows, and how processes are automated to improve customer experience and operational efficiency. Role & Responsibilities Analyse business processes to identify where API integrations or workflow automation will add value. Produce high-quality documentation, including functional requirements, data mapping, process flows, and user stories. Define API‑related requirements (payloads, sequencing, data contracts, exception handling). Support the design of integration patterns and workflow solutions in alignment with architectural direction. Work with SMEs across banking operations, CRM, payments, and digital teams to refine requirements and validate solutions. Collaborate with development teams to ensure requirements are understood, traceable, and testable. Support testing activities by developing test scenarios, validating outcomes, and helping resolve defects. Contribute to continuous improvement of processes, tooling, and documentation standards. About You – The Successful candidate Experience as a Business Analyst with exposure to API integration projects Strong understanding of REST APIs, JSON, data structures, and integration workflows Able to produce clear, concise documentation for both business and technical audiences including strong communication and stakeholder engagement skills Comfortable working with Azure DevOps, Jira, Confluence, Visio or similar tools Analytical mindset with attention to detail and a structured approach to problem solving Experience in financial services or other regulated environments is essential Knowledge of Azure Logic Apps, APIM, or workflow automation tools is desirable #J-18808-Ljbffr

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