IT Applications Support Analyst

1 week ago

Newton, United Kingdom Barchester Healthcare Full time

To apply for this position, please email Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.The role Barchester Healthcare is one of the UK's leading care providers, with a strong reputation for delivering quality services across our homes and hospitals. We are now looking for an IT Applications Support Analyst to join our team. In this role, you'll provide essential desk-based support and system administration for our applications, with a focus on the Optima system. As we continue to grow and adopt new digital solutions, you'll play a key role in supporting additional applications across the business. What you'll be doing Provide responsive, desk-based support and advice to users across the business Log and manage calls, emails, and tickets through our IT case management system Resolve common functional and technical issues, escalating when necessary Liaise with stakeholders to ensure smooth system performance Support users of all abilities, helping them become more confident and self-sufficient Maintain accurate records in our IT Service Management system Escalate bugs, issues, and enhancements through the correct channels Be a friendly, approachable point of contact for non-technical users What we're looking for Experience: Strong background in application support and user engagement Desirable: Knowledge of Optima or similar systems Education: Good standard of education including Maths and English Skills: Excellent written and verbal communication Professional, approachable, and customer-focused Strong problem-solving and organisational skills Ability to build positive working relationships across teams Self-motivated, trustworthy, and able to work under pressure Why join us? At Barchester, we live by our values: Respect for colleagues and the people we care for Integrity honesty and fairness in everything we do Passion dedication and pride in our work Empowerment enabling our people to succeed Responsibility committed to providing excellent service This is a fantastic opportunity to develop your career in IT support while making a difference in one of the UK's leading healthcare providers. xsabvtc Apply today and join the team that's driving digital transformation at Barchester Healthcare.

  • Relief Support Worker

    2 weeks ago

    newton aycliffe, United Kingdom Creative Support Full time

    We are looking for a Relief Support Worker to join our friendly staff team. Our vibrant supported living service in Newton Aycliffe, County Durham, supports individuals with learning disabilities, complex needs, mental health needs and autism. We are committed to providing quality person-centred care and ensuring that our service users live valued and...

  • Financial Planning Analyst

    2 weeks ago

    Newton, United Kingdom Axon Moore Group Ltd Full time

    **Financial Planning Analyst| Haydock | £35-40 + 10% Bonus| Telecommunications | Hybrid (2 Days in office)** I’m delighted to be working exclusively with a recently launched high-growth, PE backed business in their search for a newly created Financial Planning Analyst role. The role is based in Haydock (2 days in the office) offering £35-40k + 10%...

  • Support Worker

    2 days ago

    Newton Aycliffe, United Kingdom Creative Support Full time

    Job Reference: 82086 Posted: Friday 13th December 2024 Closing Date**:Monday 30th December 2024** **Up to £12.00 per hour** **Newton Aycliffe, County Durham** **Full-Time/Part-Time** Do you want a role where your job is to help others to live their best life? Creative Support remains a not-for-profit organisation focused on delivering an excellent...

  • Relief Support Worker

    6 days ago

    Newton Aycliffe, United Kingdom Creative Support Full time

    Job Reference: 79115 Posted: Monday 16th September 2024 Closing Date**:Friday 27th September 2024** **£11.90 per hour plus accrued holiday credit** **Newton Aycliffe, Durham** *** **Relief/Bank** Are you looking for a diverse role that is fun, stimulating and rewarding every day? We are currently looking for a Relief Support Worker to join our...

  • Data Analyst

    2 weeks ago

    Newton-le-Willows, United Kingdom Linaker Full time

    Join Our Team: Data Analyst Position at Linaker Linaker is excited to announce an opportunity for a talented Data Analyst to join our team as we embark on a transformative digital journey. We are looking for an individual who is proactive, can manage multiple projects in a fast-paced environment. This individual will be passionate about data and analytics...

  • Business Analyst

    6 days ago

    Newton-le-Willows, United Kingdom Mason James Appointments UK Limited Full time

    **Business Analyst (Digital Business Transformation)** **Merseyside Location** **Permanent Opportunity** **£45,000 + Benefits (Inc Life Assurance and Discretional Bonus)** Mason James Appointments is currently working with an industry leading Equipment and Plant hire business, who are recruiting for several Business Analysts to join their Digital...

  • Female Specialist Support Worker

    1 week ago

    Newton Aycliffe, United Kingdom Positive Care and Support Full time

    Positive Care and Support are looking for a female specialist support workers to join us to support a young female in Newton Aycliffe. This person lives in shared accommodation with another young young female and you will work as part of a team supporting both individuals at different times. In order to be shortlisted you will need to hold a full UK driving...

  • Support Worker

    6 days ago

    Newton Abbot, United Kingdom WayForward Specialist Support Services LTD Full time

    We have an excellent career opportunity for the role of **Support Worker** to join our amazing team at **Wayforward Specialist Support Services.** **Locations we work**: - Newton Abbot - Paignton **Pay**: We pay excellent hourly rates of £12.50 per hour. **Working times**: We have excellent working hours which are: - 08:00 - 21:00 - 08:00 - 22:00 plus...

  • Support Worker

    1 week ago

    Newton Abbot, Devon, United Kingdom WayForward Specialist Support Services LTD Full time £24,000 - £32,000 per year

    We have an excellent career opportunity for the role of Support Worker to join our amazing team at Wayforward Specialist Support Services.Locations we work:Newton AbbotPaigntonPay: We pay excellent hourly rates of £12.50 per hour.Working times: We have excellent working hours which are:08:00 – 21:0008:00 – 22:00 plus sleep22:00 – 07:00 Sleep...

  • Trainee IT Service Desk

    2 weeks ago

    Newton Abbot, United Kingdom Blue Screen IT Full time

    Govt-funded Skills Bootcamp leading to an interview with employers.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.Trainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology. xsabvtc They help diagnose and resolve technical...