Senior Claims Handler

Ageas UK — Chandler's Ford, England, United Kingdom Senior Claims Handler - Motor Ageas UK — Chandler's Ford, England, United Kingdom 2 days ago Be among the first 25 applicants Key Information Target Start Date: ASAP Contract Type: 9 month secondment Salary Range: £30,000 Location: Eastleigh, Hybrid Closing Date for applications: Friday 19th December Responsibilities Quality assurance and quality management within the team. Reviewing high value claims within the team (and department), providing support/coaching where required. Taking referrals from other team members and using these as an opportunity to coach and develop others. Attending meetings (especially those that are technical in nature) on behalf of their team leader. Producing reports to evidence the work you have been doing and highlighting areas for improvement within the team or wider department. To ensure you continue to hone your technical skills and stay close to the claims process and strategies, you will also work with a reduced allocation of claims. You will be expected to balance your time between handling your own allocation and the additional responsibilities of a Senior Claims Handler. This is a fantastic opportunity for someone to develop their experience within the Motor Claims department, working with a team of experienced Senior Handlers whilst also being supported by the wider department. Skills and Experience Excellent technical knowledge within a Motor Claims environment is essential for this role. Experience of credit hire claims handling and negotiation, both inside the GTA and in a common law world. The ability to influence and persuade others to your way of thinking evidenced through strong negotiation skills and a technical insurance knowledge with particular focus on liability, subrogation and third‑party intervention. Eagerness to seek and engage in future learning opportunities, taking ownership of your continuous professional development. Be an excellent communicator with a passion and ability to coach and develop others. Strong organisational skills and the ability to work to tight deadlines. Experienced in multitasking and prioritising your own workload with the ability to make decisions under pressure. Ability to provide excellent customer service. Positive attitude with a flexible and resilient approach to change and teamwork. To find out more about this role and for information please contact Grace Robson or Siobhan Leavers. Benefits Flexible Working: Smart Working @ Ageas gives employees flexibility around location (within the UK) and within the working day. All vacancies may offer part‑time/job‑shares. Minimum of 35 days holiday (incl. bank holidays) with the option to buy and sell days. Supporting Your Health: Dental Insurance, Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well‑Being Activities – Mindfulness. Supporting Your Wealth: 50% off esure and Sheilas’ Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Supporting You at Work: Well‑Being activities, mindfulness sessions, Sports and Social Club events. Supporting You and Your Family: Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non‑pregnant parent/co‑adopter at 8 weeks’ full pay. Benefits for Them: Partner Life Assurance and Critical Illness cover. Tech Deals: Deals on various gadgets including Wearables, Tablets and Laptops. Getting Around: Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover. Back to Work: Return to work programme after maternity leave. Equal Opportunity & Inclusion We are one of the largest car and home insurers in the UK. As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, a member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. We have a zero‑tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism. Important Notice – Recruitment Scam Alert We are aware of fraudulent activity whereby individuals are being contacted with fake job offers claiming to be from Ageas, often for remote roles such as Administrative Assistants. These scams may include offers of high hourly pay and requests for upfront payments or deposits. Ageas will never ask for money at any stage of the recruitment process. Ageas will always ask you to make an application via our Company Websites and all legitimate Ageas job opportunities are listed on our official careers pages. Communication will only come from verified Ageas email addresses and if you are unsure about the legitimacy of a job offer or communications you are receiving, please contact recruitment@ageas.co.uk with the subject FRAUD. Seniority level Mid‑Senior level Employment type Full‑time Job function Finance and Sales Industry Insurance Referrals increase your chances of interviewing at Ageas UK by 2x #J-18808-Ljbffr