Operations Controller

Operations Controller / Commercial Energy Account Executive An excellent opportunity for an Operations Controller to join a dynamic, friendly, and fast-paced environment supporting the energy industry. You will enjoy variety, teamwork, and responsibility while developing analytical and communication skills. If you’ve also worked in the following roles, we’d also like to hear from you: Operations Assistant, Shift Controller, Energy Operations Analyst, Logistics Coordinator, Service Desk Controller, Account Executive No Previous Industry Experience Required – Full Training Provided This role would suit candidates with strong educational backgrounds interested in a challenging career in the ever-evolving energy market. No previous industry experience is required, full training will be provided for the successful applicant. Salary: Starting Salary £30,000 per annum + Benefits Location: Central Cambridge, CB2 Job Type: Full-Time, Permanent FULL TRAINING PROVIDED Job Overview We have a fantastic new job opportunity for an Operations Controller to work within a small, professional team responsible for managing European gas portfolios. As an Operations Controller you will monitor and control energy flows using bespoke in-house systems, ensuring accuracy, efficiency, and reliability at all times. As an Operations Controller you will work in an office-based, screen-focused environment, making operational decisions on behalf of clients and communicating effectively by phone and email. Comprehensive training and continuous support are provided to help you succeed. This role offers a flexible shift pattern, a great work–life balance, and the chance to build a rewarding career in energy operations within a collaborative, inclusive environment. Responsibilities Monitoring Gas and Power Portfolios: Manage energy flows across European networks using in-house systems Operational Decision-Making: Take responsibility for accurate, high-value operational actions on behalf of clients Data Management: Record, verify and report data using internal software and documentation Client Communication: Liaise with customers via email and telephone, providing timely and professional updates Team Collaboration: Work closely with colleagues to coordinate operations effectively across shifts System Operation: Use bespoke software to manage entries and exits at network points such as production sites and storage facilities Problem Solving: Identify issues and follow defined procedures to ensure service continuity Compliance: Follow all operational, safety, and quality guidelines Continuous Learning: Participate in regular training and development opportunities Candidate Requirements Essential Conscientious and proactive with excellent attention to detail Comfortable working with numbers and using Microsoft Office applications Able to communicate clearly and confidently with clients and colleagues Capable of working under pressure and following defined procedures Team player with initiative and adaptability Desirable Educated to degree level or equivalent Previous experience in operations, logistics, or energy-related roles Benefits Annual discretionary bonus scheme Contributory pension scheme Private healthcare cover (Vitality) Employee Assistance Programme (EAP) Cycle to Work scheme Corporate membership at Cambridge University Botanical Gardens How to Apply To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of job applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. Job Ref: AWDO-P14015 Full-Time, Permanent Customer Service Account Management / Energy Broker / Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. awd online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk #J-18808-Ljbffr