Clerk / Typist

Job Summary Clerk / Typist role at Alfianni Online – Artist Netwerk. If you are a highly motivated and enthusiastic individual, then we want you This role is crucial to providing and maintaining an efficient and effective admin service for patients and their families. The successful applicant will provide a comprehensive administrative service to the medical staff in the department of paediatric endocrinology. Children's services is a very busy and dynamic place of work, providing care for children with a variety of healthcare needs. Specialties include neurosurgery, neurology, trauma, oncology, BMT and plastic surgery, as well as paediatric surgery, paediatric infectious diseases and paediatric medicine. It is also a tertiary referral centre accepting admissions from throughout the North East and further afield to support the increasing demand for Paediatric Critical Care. Main Duties of the job If successful, you will be responsible for liaising with clinical and non‑clinical professional staff for the delivery of a high standard of care. Your role will directly impact patient experience and be part of providing seamless delivery of care. Proof reading of clinical reports, letters and discharge summaries Updating spreadsheets/data collection Dealing with enquiries from patients, relatives and staff Scanning and photocopying Booking appointments Team working You should be self‑motivated, reliable and well organised with excellent communication and interpersonal skills. Be able to demonstrate administrative experience with appropriate qualifications, work efficiently and methodically with good attention to detail without direct supervision. The post holder should be flexible to the needs of the service with a positive and proactive attitude. About Us As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Freeman Hospital Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Dental Hospital Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service Cramlington Manor Walks These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites. Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust Details Date posted: 26 November 2025 Pay scheme: Agenda for change Band: Band 2 Salary: £24,465 a year per annum Contract: Permanent Working pattern: Full‑time Reference number: 317-2025-48-18-DR-VA1 Job locations: The Great North Children’s Hospital 317 02 Royal Victoria Infirmary NE1 4LP Job Responsibilities Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses Audio typing of letters and documents Deal with telephone enquiries promptly Communicate with patients regarding appointments and admissions at the request of medical staff Cover admin posts Trust wide as required Person Specification Essential – Qualifications & Education Minimum of 4 GCSEs, Level 9 – 4 (A* – C), including English Language, or equivalent level qualification or relevant experience OCR I or equivalent qualification / experience Understanding of confidentiality issues Desirable – Qualifications & Education Successful completion of an intermediate (level 2) apprenticeship in Business Administration Essential – Knowledge & Experience Understanding of confidentiality issues Desirable – Knowledge & Experience Previous work experience Understanding of medical terminology Previous audio typing experience Essential – Skills & Abilities Good IT skills to include office software packages Good keyboard skills and Text Processing ability Good communication skills both written, verbal and telephone Desirable – Skills & Abilities Ability to manage time effectively and work on own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name: The Newcastle upon Tyne Hospitals NHS Foundation Trust Address: The Great North Children’s Hospital 317 02 Royal Victoria Infirmary NE1 4LP Employer's website: https://careers.nuth.nhs.uk/why-us (Opens in a new tab) #J-18808-Ljbffr