Senior Data Analyst

About usAt Monzo we believe there’s a better way to do banking – we care deeply about our customers, are innovative and execute quickly.Our mission is to revolutionise the way people manage their finances by putting them in control and promoting their financial wellbeing. Our Borrowing business is growing rapidly, and we aim to create a genuine feel‑good factor when it comes to personal credit. We are looking for driven, analytical and creative individuals to help us achieve this goal.About our Financial Health TeamWe are scaling up our Data and Credit team to support the rapid growth and evolution of our portfolio. The Financial Health squad focuses on supporting customers in financial difficulty. We are looking for a Senior Data Analyst to join the team.What you’ll be working onAs a Senior Data Analyst you will partner with Product Managers, Engineers and Data Scientists in an agile product environment. You’ll champion the use of data and bring ideas to life through a rigorous analytical approach. Your work will focus on improving the support we offer to customers in financial difficulty, ensuring our operational processes are well controlled and that we meet regulatory requirements.Generate insights that can drive the direction of our Financial Health strategy through proactive analysisBring data‑driven rigor to our approach to product development and build a strategic understanding of the business while structuring complex projects to bring them to lifeWork and advise on Financial Health’s global expansion strategyDevelop and maintain Looker dashboards, reports and metrics that assess business and customer outcomes within Financial HealthEnsure accurate reporting to third parties and regulatorsBuild and maintain controls to ensure our business processes are running as intendedLead projects to improve the accuracy, efficiency and accessibility of our dataTools and TechnologiesOur data platform runs on powerful, real‑time analytics and empowers the wider business. We collect analytics events from our microservices and store them in a Google BigQuery data warehouse.We rely heavily on the following tools and technologies (note we do not expect applicants to have prior experience of all of them):AWS for most of our backend infrastructureYou should apply ifWhat we’re doing here at Monzo excites youYou are passionate about using data to improve and inform business decisionsYou’re motivated by solving challenging problems and communicating and collaborating closely with subject matter experts on those solutionsYou’re excited by the opportunity to work autonomously to impact the future of a fast‑growing, ever‑evolving businessYou’re as comfortable getting hands‑on as taking a step back and thinking strategicallyYou are experienced with using a variety of Data Analysis tools, you know when to pick the right tool, and can help others do the sameYou have a solid grounding in SQLExperience in Financial Health is a plus, but not required.The Interview ProcessOur interview process involves three main stages. We promise not to ask you any brain teasers or trick questions30‑minute recruiter call45‑minute initial callTake‑home task2 × 1‑hour video calls, including a technical case studyOur average process takes around 3‑4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us at business‑hiring@monzo.com.What’s in it for you✈️ We can help you relocate to the UK✅ We can sponsor visas📍This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.📚 Learning budget of £1,000 a year for books, training courses and conferences.➕ And much more – see our full list of benefits. #J-18808-Ljbffr