Cinema Experience Manager

2 weeks ago

Manchester, United Kingdom ODEON Cinemas Group Full time

Cinema Experience Manager – ODEON Cinemas Group We’re looking for a passionate leader to drive high standards and coach our teams, delivering an immersive cinema experience for guests. What you’ll bring A strong commitment to teamwork and willingness to work collaboratively to deliver a great guest experience. Always prepared to go the extra mile for colleagues and guests, and proactive in identifying innovative solutions. A head‑up, eyes‑open, can‑do attitude that embraces learning and enjoys every moment. Respect for diversity and the ability to celebrate differences while learning from them. Trust, respect and a commitment to inclusion – we value every individual. Flexibility to adapt to the dynamic cinema schedule, including late‑night operations and variable workloads. What we’ll bring An environment that lets you share your passion for film, including guest discussions and the freedom to explore. A team of fellow movie fans devoted to an awe‑inspiring guest experience. Safe, inclusive space for authenticity and shared magic. A warm welcome and consistent treatment mirroring our guest experience. Career growth support – personalised plans and training to help you progress. Inclusive policies and procedures that accommodate diverse needs. Benefits Unlimited free cinema tickets for you, plus 12 family/friends tickets every quarter. Up to 40% discount on food and drinks, including Costa Coffee in‑cinema. Free access to our Employee Assistance Programme (online support for finance, health, mental wellbeing). Opportunity to gain professional qualifications via Bright Lights Apprenticeship. Career development opportunities across cinemas and support offices. Flexible‑working support via an app for holiday booking and days off. 5.6 weeks holiday, inclusive of bank holidays. Monthly rewards and recognition schemes.Annual bonus scheme. Pension scheme. At ODEON Cinemas Group, everyone is welcome. We make movies better by embracing differences and diverse perspectives. We embed Diversity, Equity and Inclusion at all stages of the recruitment journey. We welcome applicants from all backgrounds and select colleagues based on merit and passion. We partner with ‘ReciteMe’ to offer accessibility tools. If you need additional help in applying or adjustments to our recruitment process, email jointheteam@odeonuk.com. Seniority level Mid‑Senior level Employment type Full‑time Job function Management, Customer Service, and General Business – Entertainment #J-18808-Ljbffr

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