Technical Architect

OverviewCompany DescriptionCome join us and make a difference in the worldDiscover more at www.necsws.comJob DescriptionAs a Technical Architect you will work alongside Solution Architects, professional services & delivery teams to realise proof of concepts, maintain highly functioning technical solutions and processes as well as design & deliver mission critical solutions into live operational service, providing support & consultancy to the engineering delivery teams throughout the project delivery lifecycle.Job activity & responsibilities:Work alongside Solution Architects to realise proof of concept solutions.Perform Product evaluations & report on suitability for live operational use.Provide technical consultancy to product team relating to non-functional roadmap.Review & feedback into the solution catalogue.Complete architecture tasks for major change projects.Assist the Project manager in project planning (tasks and effort).Assist the Project manager in confirming project equipment orders.Prepare for and complete Engineering milestone reviews.Produce solution designs to NECSWS standards & format, according to customer requirements.Presentation of designs and supporting rationale to internal and external audiences.Maintain and update designs through project change process.Triage and assign Engineering tasks (Using Azure DevOps work items process).Complete the necessary Engineering milestone reviews and artifacts.Support the project delivery team with technical issues.Review Workplans for project implementation activities / approve through change process.Perform customer solution technical migration planning.Maintain technical documentation as required (e.g. work instruction updates).Ensure all project documentation is created, completed and stored appropriately in readiness for support handover.The role holder would need to accept a car allowance for business travel.The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication, interaction & service.The role involves a high level of autonomous working which expects a high standard of personal time and task management.Continually follow and adhere to NECSWS outlined process & procedures.Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.Present a professional approach and attitude to all work undertaken.Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.QualificationsEssentially what we require from you:Educated to HND/HNC level or relevant industry experience with a minimum of 2-years proven experience in a comparable role/s.Proven experience in developing proof of conceptsAn understanding of non- functional requirements and their impact on technical designExperience learning and investigating new technologiesProven experience within IT focused server & client-based environmentsExperienced in requirements captureProven experienced in producing technical design documentationProven experienced in troubleshooting and problem solvingProven experience administering and working with Microsoft Windows client & server architecture (windows 10 /11, up to Server 2025), primarily using DELL hardware or similar.A good understanding of Microsoft active directory / domain architectureA good understanding and experience of using Microsoft Hyper-V or VmWareStrong interpersonal communication and presentation skillsAbility to work autonomously and as part of a teamExperience using design and documentation tools e.g. MS Visio, also using MS Applications including Excel, WordA high standard of written communicationExperience using MS Business Applications including Excel, WordExcellent customer service skillsProven experience working to ITIL best practices.What we would desire from you:Proven experience working with mission critical solutions.Extensive experience of developing technical solution designs for IT based systemsProficiency in formal design methodologies such as TOGAFAn understanding of the SIP protocolScripting experience / Knowledge (Batch, MYSQL, PowerShell)Hyper-V Failover Clustering experience / KnowledgeTelephony experience / Knowledge (Cisco UCCE/Avaya Blue/Avaya Red/Mitel/Shortel/Asterix)Knowledge of MySQL/MSSQL (User Admin, Creation of jobs including backups, writing / understanding queries)Proven experience with Microsoft Azure (solution design, deployment or security)Additional InformationWe pride ourselves in offering an excellent benefits package, including an aboveaverage pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)25 days paid holiday with the option to buy/sell4 x basic salarylife assurance coverfunded by NEC (with the option to increase cover at an additional cost)A Group Pension Plan with fantastic employer contributionsup to a maximum of 8.5%A selection of flexible benefits to suit your individual needsAll colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.OTHER INFORMATIONCandidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a DisclosureBarring Service (DBS) check may also be required.NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.Who We Are:We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.We’d love your help. And we’ll support you all the way. #J-18808-Ljbffr