Sales & Service Team Manager

5 days ago


Gainsborough CP, United Kingdom B&Q Full time

B&Q Gainsborough, England, United Kingdom Sales & Service Team Manager Permanent Contract - 36.75 Hours per week Up to £33,000 per annum + Bonus + Pension + 6.6 Weeks Holiday Overview Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Role A great team needs a great leader and your role as a Sales & Service Team Manager is to create an inclusive and high performing team. Your dual role will have you building a sales culture and delivering exceptional service for every customer. In this role you will: Lead a large part of our store operation, shaping the customer experience and driving service excellence through a newly formed team of Shift Leads. Inspire the ‘Make Every Customer Count’ agenda as a daily habit with the wider store team. Lead and inspire teams across Showrooms, TradePoint + Front end to deliver exceptional service. Oversee safety, security + compliance routines across the store through your shift lead team. What We Need Obsessed about our customers and listening to them. Loves sales and winning Well planned and organised, with the ability to prioritise and think on your feet. Your first thought is always to lead and coach, not jump in and “do”. Confident to agitate when needed and deliver feedback to all audiences. A large diverse team excites you, both to coordinate and lead them, but also to develop their careers. What's in it for me We’re committed to making B&Q more diverse and representative of the communities we serve. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. Benefits Award-winning pension scheme Company Bonus Scheme ShareSave options 6.6 weeks holiday Payroll giving Employee Assistance Programme Shopping discounts Colleague wellbeing benefits and lots more Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail For any recruitment adjustments, please contact recruitment@b-and-q.co.uk. #J-18808-Ljbffr



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