IT Manager

Position Overview At Micronclean our IT team provides industry‑leading technologies to ensure we meet the needs of our internal and external customers, including our own garment management software and a range of web solutions for customer interface. We're looking for a talented and passionate IT Manager to join our IT team. You will join a team of 8 IT specialists who provide both hardware and software solutions to our customers. The role is a fantastic opportunity for an individual to create, implement and manage an IT strategy within a rapidly developing business. Responsibilities Lead and deliver an effective, secure and value‑adding IT service across the organisation, reducing risk and improving the user experience. Manage, lead and motivate a team of IT professionals, offering support and guidance to "Functional Heads" to ensure overall delivery of IT service. Plan and deliver IT infrastructure and cloud projects on time, within scope and budget. Improve and maintain compliance with Cyber Essentials, GDPR and internal audit requirements. Oversee procurement, IT asset lifecycle management and IT budget control (capital and P&L). Empower the use of IT through training, knowledge sharing and effective use of hardware, software and data. Resolve complex IT issues using structured problem‑solving techniques and drive continuous improvement across all IT processes. Track, review and report IT performance using metrics/KPIs to inform decision‑making. Collaborate with and contribute to the performance of the organisation's management team. Technical Skills & Experience Strong knowledge of Windows server infrastructure, networking, security, virtualisation, backups, cloud services (Microsoft 365, Azure/Entra) and Active Directory. Proven experience in IT service management and IT service desk leadership. Demonstrable experience delivering end‑to‑end IT projects. Strong understanding of cybersecurity fundamentals and best practices. Experience managing and delivering end‑to‑end IT projects. Strong analytical and problem‑solving skills. Full UK driving licence. Qualifications Proven experience in IT service management and IT service desk leadership. Demonstrable experience delivering end‑to‑end IT projects. Strong understanding of cybersecurity fundamentals and best practices. Experience managing and delivering end‑to‑end IT projects. Strong analytical and problem‑solving skills. Full UK driving licence. Desirable Qualities Degree (or degree equivalent) in a related subject (e.g. Computer Science or STEM). Microsoft certifications (MCSA/MCSE or role‑based equivalents). ITIL 4 certification. CompTIA Security+ or similar cyber‑security based certification. Experience with Cyber Essentials Plus, ISO 01 or other compliance frameworks. Vendor, contract or supplier management experience. Exposure to engineering or manufacturing environments (e.g. PLCs, IoT). Project management certification (Prince2, PMP, Agile). Disability Confident Employer3> A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. The employer is committed to inclusive hiring and support of disabled employees. Company Culture Micronclean's culture is captured within the Micronclean SKIEs. These four principles – Stewardship, Knowledge, Innovation and Excellence – provide a compass for our strategic direction, help inform day‑to‑day business decisions and keep our customers firmly at the centre of everything we do. A candidate's character affinity to our culture will be paramount to their suitability for this role. The Micronclean SKIEs booklet can be found here: (https://www.micronclean.com/assets/downloads/Micronclean_SKIEs_Booklet_2017.pdf) Benefits A generous yearly bonus paid every January to all staff. 30 days' annual leave (including bank holidays), increasing to 33 days for loyalty service. Company Sick Pay scheme. Company pension contributions of 5% of salary. Employee Assistance Programme (EAP), private counselling and other schemes to support employees with their mental health and wellbeing. A growing, family‑owned, highly successful business with a history spanning back to the 1920s. Highly committed to investing in people and training, with a proven history of opportunities and promotions from within for employees who wish to progress. A great culture, represented in our company values known as the SKIEs. The knowledge that you are making a difference, playing a role in key supply chains such as the Covid‑19 vaccine. About Micronclean Micronclean is a family‑owned business based in Lincolnshire employing over 400 people. The company provides products and services to various industries. Our current focus areas include rental of specialist workwear to cleanroom industries (pharmaceutical, medical devices, aerospace), and protective workwear to manufacturing industries (engineering, automotive). The company also manufactures and distributes a range of cleanroom products, which it sells in the UK and exports throughout Europe and further afield, including India, Australia, and Canada. The company has an ambitious vision for growth both in the UK where we are investing in all our plants and abroad, where our plant in Bangalore, India has recently been commissioned and is supporting the production of Covid‑19 vaccines in India. Hours of Work Monday to Friday; 9.00am to 5.00pm with half an hour unpaid lunch break (possibility to work from home for up to 3 days a week). Salary £50,000 – £60,000 per annum (dependent on knowledge and experience) + bonus + PRP + 5% contribution to company pension scheme. #J-18808-Ljbffr