Business Support Team Leader

Community Development & Social Enterprise

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This is a great opportunity to join Health in Mind and be part of our growing future

As Business Support Team Leader within Health in Mind Corporate services, you will play a key role in supporting the Business Support Team to welcome people to our organisation, ensuring that people can access the right support at the right time.

This is a varied role, providing secretariat support for Health in Mind Committee and Management meetings, identifying areas for improvement and implementing solutions, and overseeing use of and access to our Head Office.

• Interview date: Thursday 8 May 2025

Health in Mind promotes equality and diversity in the workplace. Registered charity no SC004128

Business Support Team Leader
Postcode: EH2 4RT

• Hybrid: Edinburgh and the East (Hybrid Model – 1/2 Day in Office)
• Closing 15th April 2025

Join SAMH and make a difference in Mental Health across Scotland

Are you an accomplished fundraising professional with a passion for driving growth, inspiring teams, and creating meaningful change?

SAMH (Scottish Action for Mental Health), believes in mental health and wellbeing for all. The team are now looking for a dedicated and committed Community and Events Fundraiser to join their dynamic team and drive fundraising efforts during an exciting and impactful period for SAMH.

About SAMH

SAMH (Scottish Action for Mental Health) is Scotland's leading mental health charity, dedicated to improving the lives of individuals affected by mental health issues. Founded in 1923, the charity strives to create a society where mental health is valued, understood, and supported. With a commitment to innovation and collaboration, SAMH is at the forefront of mental health advocacy, ensuring that everyone has access to the support they need to lead fulfilling lives.

What will you do as Community and Events Fundraiser?

This role is part of SAMH's dynamic Income Generation department, which plays a vital role in driving the financial growth and sustainability of the organisation. Reporting to the Community and Events Fundraising Manager, the Community and Events Fundraiser is a pivotal role, responsible for driving income generation by maximising community fundraising within the East of Scotland. The post holder will do this through the development of excellent local relationships, creating opportunities to give, and positioning SAMH as the charity of choice within the community.

Key Responsibilities:

• Fundraising and Income Generation: Identify and develop local fundraising opportunities, exceeding income targets by promoting community participation and securing support from various groups.
• Supporter Engagement and Stewardship: Build and manage lasting relationships with supporters, delivering excellent stewardship experiences through personalised communication and effective engagement.
• Community Event Management: Organise and attend local events, representing SAMH to raise awareness, build partnerships, and maximise fundraising potential.
• Volunteer Development: Recruit, manage, and motivate volunteers, encouraging their active involvement in community fundraising events and initiatives.
• Data Management and Reporting: Maintain accurate supporter records on the CRM system, ensuring compliance with data protection regulations and producing detailed reports.

What does SAMH need from you?

1. Experience:

• Demonstrable success in building effective relationships with people.
• Experience in recruiting supporters for events.
• Understanding of and commitment to involving volunteers in community fundraising.
• Proven experience of working to and exceeding income or engagement targets.

2. Key Skills and Attributes:

• Excellent negotiation, communication, and presentation skills, with the ability to engage diverse stakeholders.
• Strong planning and multitasking skills to manage events, meet deadlines, and handle competing priorities.
• Ability to work effectively within a team and across departments, contributing to shared goals and maximising fundraising potential.
• Understanding of current legislation, policies and issues affecting fundraising and the charity sector including GDPR.

What is in it for you?

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of the benefits include;

• 30 days annual leave rising to 33 after 5 years' service (+4 public holidays). Pro Rata
• 2 paid wellbeing days off per year to use on what matters to you. Pro Rata
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions.
• Workplace pension scheme and Life Assurance policy from day one.

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.