Online Fulfilment
2 weeks ago
Online Fulfilment & Returns Manager | Manchester | E-comm | £55kLocation: Greater ManchesterIndustry: Fashion / D2C E-commerce I'm recruiting for an Online Fulfilment and Returns Manager to own the post-purchase journey, leading fulfilment, delivery, and reverse logistics while driving efficiency and customer satisfaction at scale. The Role You will lead day-to-day fulfilment operations, manage returns end-to-end, and ensure every order, outbound or incoming, is processed with speed, accuracy, and care. This role is central to operational performance and directly influences customer experience, profitability and brand reputation. Key Responsibilities Fulfilment Operations Oversee daily pick, pack and dispatch activity across online sales channels. Manage 3PL, courier and warehouse relationships for optimal delivery performance. Track and report KPIs including order accuracy, delivery speed, fulfilment costs and SLAs. Ensure the fulfilment operation is ready for product drops, promotions and peak trading. Returns & Reverse Logistics Own the full returns workflow, ensuring efficiency, accuracy and customer‑centric handling. Analyse return patterns and feed insights into product, merchandising and quality teams. Coordinate exchanges, refunds and restocking with CX and warehouse teams. Improve return processes to reduce avoidable returns and operational cost. Inventory & Systems Maintain accurate inventory across e-commerce platforms and ERP/WMS systems. Monitor stock movements, discrepancies and return grades. Support demand forecasting and replenishment planning with merchandising and buying. Work with tech teams to optimise system integrations and automation. Cross-Functional Collaboration Partner with Customer Service to resolve fulfilment and returns issues promptly. Support marketing and product teams with operational planning for launches and campaigns. Provide reporting and data insights to leadership, highlighting risks and opportunities. Requirements Proven experience in e-commerce operations, fulfilment, returns or reverse logistics (ideally in fashion). Strong understanding of warehouse operations, courier networks and 3PL management. Skilled in ERP/WMS workflows and e-commerce systems (Shopify experience strongly preferred). Comfortable working with operational data, KPIs and performance reporting. Excellent communicator, highly organised and able to thrive in a fast-paced fashion environment. Continuous improvement mindset with practical problem‑solving capability. BH34980 #J-18808-Ljbffr
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Online Fulfilment
6 days ago
Manchester, England, United Kingdom Zachary Daniels Full timeOnline Fulfilment & Returns Manager | Manchester | E-comm | £55kLocation:Greater ManchesterIndustry:Fashion / D2C E-commerceI'm recruiting for an Online Fulfilment and Returns Manager to own the post-purchase journey, leading fulfilment, delivery, and reverse logistics while driving efficiency and customer satisfaction at scale.The RoleYou will lead...
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Online Fulfilment
2 weeks ago
Manchester, United Kingdom Zachary Daniels Full timeOnline Fulfilment & Returns Manager | Manchester | E-comm | £55kLocation: Greater ManchesterIndustry: Fashion / D2C E-commerceI'm recruiting for an Online Fulfilment and Returns Manager to own the post-purchase journey, leading fulfilment, delivery, and reverse logistics while driving efficiency and customer satisfaction at scale.The RoleYou will lead...
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Online Fulfilment
4 weeks ago
Manchester, United Kingdom Zachary Daniels Full timeOnline Fulfilment & Returns Manager | Manchester | E-comm | £55k Location: Greater ManchesterIndustry: Fashion / D2C E-commerce I'm recruiting for an Online Fulfilment and Returns Manager to own the post-purchase journey, leading fulfilment, delivery, and reverse logistics while driving efficiency and customer satisfaction at scale. The Role You will lead...
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Fulfilment Operative
2 weeks ago
Manchester, United Kingdom Twisted Beast Full time**Fulfilment Operative** **Hourly Rate**: £11.95 per hour **Hours**: 09:00 - 14:00 **Note**: 11:00 - 16:00 during training for the first month **Days**: Monday to Friday **Holidays**:25, not including bank holidays **Includes**:Generous Staff Discount Twisted Creations is an company specialising in the production of a range of toys, lubricants, and...
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Ecommerce Fulfilment
2 days ago
Manchester, England, United Kingdom Club L London Full timeAbout UsClub L London is the next-generation online fashion retailer for the forward-thinking woman. Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and unique designs of unrivalled quality to flatter all figures. From prom to occasion, am to pm, maternity, bridal and more, we deliver an engaging customer experience that...
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Online Manager
1 week ago
Greater Manchester, United Kingdom Asda Full timeJob Title Online Manager Location Wigan Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 18 December 2025 At Asda, we want you to find your everything . As our Online Manager , you’ll lead the store’s online shopping...
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Online Production Coordinator
5 days ago
Manchester, United Kingdom N Brown Full time**Job details**: - Salary £20.5k - £22k - DisciplineBrand and Creative - Reference012202 - Contact NameRyan Brewer Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We help our customers to express themselves with stylish products, helpful services and flexible finance. Working here you’ll explore everything the...
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Web Administrator
7 days ago
Manchester, United Kingdom Plumbitall LTD Full time**Job Overview** Welcome to our comprehensive Job Description page for the Online Retailer position! In an era where digital marketplaces are thriving, the role of an online retailer has never been more critical. This dynamic and multifaceted position demands a blend of creativity, strategic thinking, and technical prowess. Whether you're navigating...
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Online Trading Manager
1 week ago
Manchester, United Kingdom Hss Hire Service Group Full timeHSS Hire are the UK’s original and leading tool and equipment Hire Company. We make it easy for our customers to stay equipped to keep working, and we ensure you’re equipped to have a successful and fulfilling career with us. We have an exciting and dynamic role for an **Online Trading Manager** to join a growing, digital team. With the choice of being...
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Lead Online Manager
1 week ago
Manchester, United Kingdom Sainsbury's Supermarkets Ltd Full timeSalary: From £35,000Location: Denton Store, Manchester, M34 3SJContract type: PermanentBusiness area: RetailClosing date: 03 January 2026Requisition ID: 400043109Leading in our stores:Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they...
