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Ashford, United Kingdom PVH Corp. Full timeA global apparel company seeks a Store Manager for its Calvin Klein outlet in Ashford. The role requires strong leadership skills, extensive retail operations experience, and a commitment to customer satisfaction. This position involves managing store performance, staff training, and visual merchandising standards. Candidates should demonstrate effective...
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Assistant Store Manager, Calvin Klein Ashford Outlet
2 weeks ago
Be part of an iconic story. At Calvin Klein we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world and endless opportunities to design your future. Immerse yourself in Calvin Klein here (YouTube Instagram TikTok) ABOUT THE ROLE Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. Our locations are paramount – the first class experience must be a given and our in‑store standards should never be questionable. To deliver this we strive to hire individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world we must be nimble and adapt to change and evolution. The Assistant Manager plays a key role in achieving these standards. They lead by example, embrace our entrepreneurial spirit, and inspire their teams through passion and belief in our brands. RESPONSIBILITIES Lead the store team to generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained. Identify opportunities to grow the business and improve performance through collaboration. Maintain corporate visual merchandising directives and standards for the sales floor and back room. Work with the visual merchandising team to ensure clear communication and understanding between VM and store teams. Partner with store management to build on business opportunities and achieve company standards and objectives. Focus staff on the importance of quality relationships with internal and external customers. Ensure accountability in building a repeat customer base with unparalleled spiritual service. Complete daily/weekly store walkthroughs; evaluate product performance, pricing, staff service levels and inventory levels. Communicate to the Store Manager what is driving sales and discuss any issues/priorities to develop strategies to maximize business, ensuring weekly visual presentation action plans. Analyze store‑level reports and create action plans to improve results. Assist with manpower planning, recruitment, interviewing, and hiring processes. Recruit store personnel with a broad range of perspectives, experiences, and backgrounds. Work with the Store Manager to build bench strength for key positions including possible successors. Participate in weekly management meetings alongside other staff meetings. Communicate to staff store and individual sales goals and other key performance expectations; review sales results and provide guidance on needed improvements. Provide a great customer journey and achieve exemplary mystery shop results. ABOUT YOU Connect to consumers and possess a track record of supervisory or specialist roles within a premium or luxury brand. Have people‑management experience and act with purpose to resolve conflict and unproductive disagreements. Be an effective communicator with the ability to cultivate belonging. Collaborate to win and recognize and celebrate the contributions and achievements of others. Be courageous in giving feedback that promotes positive behavioral change. Adapt fast, work with pace, and bring energy and inspiration on the shop floor. Approach all issues with a can‑do attitude and make informed decisions to find in‑store solutions. WHAT WE OFFER We provide a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates both at home and at work. PVH Europe and our brands Tommmy Hilfiger and Calvin Klein are committed to fostering an inclusive and diverse community of associates. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation. LEGAL & EEO STATEMENTS PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship, status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal and state law. PVH is committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience and potential. REQUIRED EXPERIENCE & KEY SKILLS Manager experience Information systems, computer data entry, ASP.NET, CRM, ACCA, branding Employment Type: Full‑Time Vacancy: 1 #J-18808-Ljbffr
