Helpdesk Support Technician

A well-established technology firm based in Cardiff seeks a Helpdesk Technician to provide exceptional client support. In this hybrid role, you will respond to inquiries via various channels, maintain product knowledge, and proactively enhance self-support resources. To be successful, you should have customer service experience, analytical skills, and...

Rackspace is looking for an entry level Helpdesk Support Technician to be first point of contact for our Customers when they call in. You will be expected to provide technical and non-technical support to our customers over chat, phone and via support tickets. In this varied and exciting role you will be responsible for managing the Rackspace's International...

Rackspace is looking for an entry level Helpdesk Support Technician to be first point of contact for our Customers when they call in. You will be expected to provide technical and non-technical support to our customers over chat, phone and via support tickets. In this varied and exciting role you will be responsible for managing the Rackspace's International...

Rackspace is looking for an entry level Helpdesk Support Technician to be first point of contact for our Customers when they call in. You will be expected to provide technical and non-technical support to our customers over chat, phone and via support tickets. In this varied and exciting role you will be responsible for managing the Rackspace's International...

**To answer first line phone calls on Vista’s IT Helpdesk, this will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support Vista’s the technical services team in contacting customers and engineers when required** **Main Tasks and Objectives** - Providing first...

A leading multicloud solutions provider is seeking an entry-level Helpdesk Support Technician in Cardiff. You will interact with customers over chat, phone, and support tickets, providing both technical and non-technical assistance. The ideal candidate is self-motivated, has strong communication skills, and is eager to learn. This role involves managing...

Helpdesk Technician, Battersea or Cardiff office Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days home working. About LEAP LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI, one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment...

Helpdesk Technician, Battersea, or Cardiff office Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days home working.About LEAPLEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI, one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment...

Helpdesk Technician, Battersea, or Cardiff office Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days home working.About LEAPLEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI, one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment...

Our client based in the Cardiff Gate area is looking for a Technical Helpdesk Advisor (First Line Support) to answer first line phone calls on the IT Helpdesk. The role will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support the technical services team in...