Deputy Care Manager

2 weeks ago

ShorehambySea, United Kingdom Home Instead Full time

Job Description Leadership & Management Deputise for the Registered Care Manager / Head of Client Experience as and when required. Actively participate in objective setting, succession planning, and performance reviews. Support, mentor and supervise Care Professionals through coaching, appraisals, one‑to‑one supervision, return to work meetings, competency assessments and sign‑off on the Care Certificate. Identify training and development needs for both Care Professionals and Key Players, ensuring follow‑up and action. Client Management & Engagement Manage client relationships with responsibility for their ongoing care and support, ensuring a person‑centred approach. Undertake consultations with new clients, complete assessments, and all required paperwork. Create, update, and audit care plans, ensuring they are reviewed in line with Home Instead standards and digital systems are maintained. Conduct regular client reviews, quality assurance calls, satisfaction surveys, and service reviews, ensuring timely follow‑up on issues. Maintain regular contact with clients, tailoring communication to individual needs and ensuring a consistent, high‑quality experience. Build and maintain strong, positive relationships with clients, their families, and other professionals involved in their care. Coordinate client and Care Professional introductions, including shadowing where required. Ensure clients receive appropriate recognition such as birthday and greeting cards. Operational Duties Support scheduling and coordination of Care Professionals, ensuring effective use of Home Instead’s systems. Enter and maintain accurate records for clients and Care Professionals in both digital and hard copy formats. Monitor service visits through systems to ensure effective service delivery. Undertake audits of client and Care Professional files, implementing corrective actions as needed. Ensure compliance with Home Instead Franchise Standards, policies, and procedures at all times. Participate in the on‑call rota and provide hands‑on care if required. Maintain confidentiality of all client, staff, and business information. Qualifications Required Core Skills Level 3 in Health and Social care or above. Good computer skills including knowledge around MS Word, Excel and Power Point Planning & Prioritisation Safeguarding our people / clients Problem Solving Regulated Compliance Management of Performance Written & Verbal Communication Using Business Policy & Process Required Core Behaviours Putting Clients first Working Together Achieving More Having a Positive Impact & Influence Knowing & Managing Self Developing Self & Others Seeks to Understand Additional Information Benefits On‑call payment, as per our on‑call rota Holiday pay and pension scheme Free membership to ‘Life and Progress Employee Assistance Programme’ which gives you 24 / 7 access to one‑to‑one counselling, legal advice and support, self‑help and well‑being information City and Guilds accredited training, Care Certificate, Dementia and End of Life trainings Leadership and Management training Staff social events #J-18808-Ljbffr

  • Deputy General Manager

    4 days ago

    Shoreham-by-Sea, United Kingdom Barchester Healthcare Full time

    **Salary: £49,500pa plus £2000 welcome & relocation package to help you make the move.** **ABOUT THE ROLE** As Care Home Deputy Manager & Clinical Lead of a Barchester care home, you’ll support the delivery of the quality care we’re known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to...

  • Deputy Nursery Manager in Shoreham

    2 days ago

    Shoreham-by-Sea, United Kingdom Tinies Full time

    OverviewJob descriptionA large nursery in Shoreham is seeking a Deputy Nursery Manager to join their team.Job Type : Full Time / Permanent / Mon - Fri / 40 hoursLocation : Shoreham-By-Sea, BN43Salary : £27,560 - £37,850 per annum + benefits to include high street discounts!Qualifications: If you hold a full and relevant Level 3 or above Early Years...

  • Deputy Nursery Manager: Lead, Safeguard

    2 days ago

    Shoreham-by-Sea, United Kingdom Tinies Full time

    A leading nursery organization in Shoreham-by-Sea seeks a Deputy Nursery Manager to lead and inspire a dedicated team in delivering exceptional care and education. The ideal candidate will hold a Level 3 Early Years qualification and possess strong leadership and safeguarding skills. This role offers a salary of £27,560 - £37,850 per annum, career...

  • Senior Support Worker Children

    2 weeks ago

    Shoreham-by-Sea, United Kingdom Peters Dean Care Full time

    Impressive salary, fantastic benefits, great work/life balance, and fantastic career development opportunities. Senior Support Worker position available for an experienced Support Worker, Care Assistant, Care Worker or Childcare Practitioner looking to make a difference working with vulnerable children. Read about the amazing benefits of the role and click...

  • Deputy Manager

    4 weeks ago

    Southend-on-Sea, United Kingdom Runwood Care Homes Full time

    Deputy Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Deputy Manager Care Home: Kathryn Court Hours per week: 40 Salary: £14.50 an hour About the role: We are currently seeking a dedicated and friendly Deputy...

  • Childrens Residential Support Worker

    2 weeks ago

    Shoreham-by-Sea, United Kingdom Peters Dean Care Full time

    Do you want the very best pay, benefits and support that you can achieve? Develop your career within the most supportive and forward-thinking childrens home provider in the region! Brilliant salary, superb benefits, great work/life balance, and fantastic career development opportunities. Support Worker position available for an experienced Support Worker,...

  • Deputy Manager

    3 weeks ago

    Southend-on-Sea, United Kingdom Runwood Care Homes Full time

    Deputy ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Deputy Manager Care Home: Kathryn Court Hours per week: 40 Salary: £14.50 an hour About the role: We are currently seeking a dedicated and friendly Deputy Manager...

  • Deputy Manager

    2 weeks ago

    Southend-on-Sea, United Kingdom Runwood Care Homes Careers Full time

    Deputy ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Deputy ManagerCare Home: Kathryn CourtHours per week: 40Salary: £14.50 an hourAbout the role:We are currently seeking a dedicated and friendly Deputy Manager to...

  • Deputy Manager

    3 weeks ago

    southend on sea, United Kingdom Runwood Care Homes Full time

    Deputy ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Deputy Manager Care Home: Kathryn Court Hours per week: 40 Salary: £14.50 an hour About the role: We are currently seeking a dedicated and friendly Deputy Manager...

  • Care Assistant

    2 weeks ago

    Shoreham-by-Sea, United Kingdom Complete Care Amegreen Full time

    **Pay Rate £12.00 - £20.00 per hour** **About the Role** Advantage Healthcare is a leading care provider who puts care at the heart of everything we do. We support a range of clients varying in age and care requirements which can include mental health, learning disabilities, physical disabilities and clients withmore complex clinical needs. As a Health...