Reception Team Leader
1 week ago
Reception Team Leader – voco St David's Cardiff voco St David's Cardiff, a 5‑star hotel on Cardiff Bay, is seeking a Reception Team Leader to manage front‑desk operations and ensure every guest has a memorable experience. Payment: £14.00 per hour (£29,120 annual). Responsibilities Be the warm welcome that kicks off a memorable guest experience, setting the tone for their stay and providing directions to rooms for arriving guests. Offer a consistent and exceptional experience for all guests. Act as a trusted contact for guests, assisting with everything from bill issues to local knowledge, involving management when necessary to ensure suitable service recovery. Communicate and interact with guests in the lobby, inquire about their stay, and record feedback to enhance future stays. Assist Guest Services by handling guest luggage during arrivals and departures, arranging taxis, and coordinating courier services to meet guest needs. Qualifications Experience in a front desk team leader role or a minimum of 1 year’s experience in a front desk or guest service position in a hotel environment. Excellent communication skills, and a positive and friendly personality. Experience in handling guest complaints and queries. Benefits Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies – which means global opportunities. The voco St. David’s colleague experience stay – a 1‑night complimentary stay with a two‑course dinner & breakfast at the hotel following a successful probation period. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice. Wagestream – a financial wellbeing app giving you the opportunity to save, track, and withdraw your pay as you earn it. Meals while on duty. 28 days holiday each year, including bank holidays, increasing to a maximum of 33 days (pro‑rated). Company sick pay and life insurance. Amazing discounts for our hotels and restaurants around the world. Discounts from over 15,000 stores – all the way from retail to cinema. Refer a Friend programme. You must meet the legal requirements to work in the UK. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. We’re proud to create a home away from home for our guests and are committed to a sustainable future. If you thrive on genuine hospitality, your place is with us at voco™ hotels. #J-18808-Ljbffr
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Reception Team Member
2 weeks ago
Cardiff, United Kingdom Travelodge Hotels (UK) Full timeReception Team Member Come and join our amazing team at Travelodge Cardiff Gate as a Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Benefits Fun friendly environment 50%...
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Night Reception Team Member
2 days ago
Cardiff, United Kingdom Travelodge Full timeCome and join our amazing team at Travelodge cardiff central queen street as a Night Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun...
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Night Reception Team Member
1 week ago
Cardiff, United Kingdom Travelodge Full timeCome and join our amazing team at Travelodge Cardiff Atlantic Wharf as a Night Reception Team Member on a Full Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...
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Reception Team Member
2 weeks ago
Cardiff, United Kingdom Resident Hotels - Sleeperz Full time**Job Ref**:RES1092 **Branch**:Sleeperz Cardiff **Location**:Sleeperz Cardiff, Cardiff **Salary/Benefits**:£12 per hours plus benefits **Contract type**:Permanent **Hours**:Full Time **Hours per week**:37.5 **Posted date**:05/11/2024 **Closing date**:19/12/2024 Sleeperz offer warm hospitality and great value in the heart of vibrant cities and are...
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Reception Team Member
4 days ago
Cardiff, United Kingdom Resident Hotels - Sleeperz Full time**Job Ref**:RES1097 **Branch**:Sleeperz Cardiff **Location**:Sleeperz Cardiff, Cardiff **Salary/Benefits**:£12 per hour plus benefits **Contract type**:Fixed Term **Hours**:Full Time **Hours per week**:37.5 **Posted date**:13/11/2024 **Closing date**:15/12/2024 Sleeperz offer warm hospitality and great value in the heart of vibrant cities and are...
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Reception Team Member
1 week ago
Cardiff, United Kingdom Travelodge Full timeCome and join our amazing team at Travelodge Cardiff Whitchurch as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment - 50%...
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Reception Team Member
2 weeks ago
Cardiff, United Kingdom Travelodge Full timeCome and join our amazing team at Travelodge Cardiff Whitchurch as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly...
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Reception Team Member
2 weeks ago
Cardiff, United Kingdom Travelodge Full timeCome and join our amazing team at Travelodge Cardiff Gate as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Just some of the benefits: - Fun friendly environment - 50%...
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Reception Team Member
6 days ago
Cardiff, Cardiff, United Kingdom Whitbread Full time £6,560 - £13,120 per yearWe're currently recruiting in our Cardiff City South Premier Inn. Working 32 hours per week, paying up to £12.56 per hour. Reception Team Member – Cardiff City South Premier Inn Come and be a Receptionist at Premier Inn in Cardiff. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...
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Reception Team Member
4 days ago
Cardiff, United Kingdom Whitbread Full timeReception Team Member – Cardiff City South Premier Inn We’re currently recruiting in our Cardiff City South Premier Inn. Working 32 hours per week, paying up to £12.56 per hour. Pay Rate Up to £12.56 per hour Contract Type Permanent – we don’t do zero hours contracts! Hours 32 hours per week Location East Moors Industrial Estate, Keen Rd, Cardiff...
