Resident Liaison Officer
2 weeks ago
Overview We are currently recruiting for a Resident Liaison Officer on behalf of a national provider of sustainable heating solutions. Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK. Their services include the design, installation, maintenance and management of plant rooms and heat networks on behalf of local authorities, universities, factories, housing associations, private landlords and utility energy suppliers. The Resident Liaison officer will assist in arranging appointments and liaising between the various stakeholders to ensure the continued success of the project and installations. This is a permanent position, covering Wakefield, working Monday to Friday, 40 hours per week. The salary is paying £30k - £32k per annum. You will also receive 25 days annual leave plus bank holidays, company pension, private healthcare, training schemes and development opportunities. Mileage is paid at 45p per mile. Responsibilities Arranging mutually convenient installation and maintenance appointments. Completing required paperwork and agreements with tenants (both S2 and client). Managing the tenant vulnerability database and ensuring any tenants requiring further assistance have assistance arranged prior to works being undertaken. Providing instruction and support to tenants on the system that is being installed before, during and after installation. Training and informing the occupier/homeowner on the operation of the equipment installed within their dwelling and setting equipment/systems up to the customer's specific requirements where applicable. Compliance with the Health and Safety at Work Act, with specific responsibility for the health, safety and welfare of all personnel within their control including themselves and for ensuring the overall safe and compliant planning, implementation, and monitoring of all activities. Attend and contribute towards tenant consultation, as required, to ensure that all tenants have an in-depth understanding of the heating upgrade taking place within their property. To maintain a comprehensive appointment register and ensure all jobs logged are passed to the Internal Operations Teams. To maintain a high level of organisation including ensuring all paperwork for the installations are completed and returned. Skills & Attributes Previous experience working in a similar role. Experience of using Microsoft Word and Excel. Excellent communication skills, both written and verbal. Takes ownership of problems and actively resolves them. Self‑motivated and enthusiastic. Ability to remain calm under pressure. Strong ability to work both independently and as part of a wider team. Ability to prioritise work effectively. Ability to manage own time. A full, clean, valid UK driving licence. Note:- Apex Resourcing Solutions are acting as an Employment Agency #J-18808-Ljbffr
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Resident Liaison Officer
2 weeks ago
Wakefield, United Kingdom Apex Resourcing Solutions Ltd Full timeOverview We are currently recruiting for a Resident Liaison Officer on behalf of a national provider of sustainable heating solutions. Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK. Their services include the design, installation, maintenance and management of plant rooms and heat networks on...
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Resident Liaison Officer
7 days ago
Wakefield, United Kingdom Howells Solutions Full time**Resident Liaison Officer - Social Housing Planned Works** **Wakefield On-going temp role, £16.33 per hour** Howells is working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team in Wakefield delivering Planned Works in Social Housing. It will be your responsibility to develop positive...
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Resident Liaison Officer
2 weeks ago
Wakefield, United Kingdom Apex Resourcing Solutions Ltd Full timeOverview We are currently recruiting for a Resident Liaison Officer on behalf of a national provider of sustainable heating solutions. Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK. Their services include the design, installation, maintenance and management of plant rooms and heat networks on...
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Resident Liaison Officer
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Wakefield, United Kingdom Anglian Home Improvements Full timeAn exciting opportunity to join Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. The Resident/Tenant Liaison Officerrole reporting to the Contracts Manager, plays an integral part in ensuring customer issues are resolved in...
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Tenant Installations Liaison
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Wakefield, United Kingdom Apex Resourcing Solutions Ltd Full timeA national provider of sustainable heating solutions is recruiting a Resident Liaison Officer to manage tenant relationships and ensure successful project installations. The role involves arranging appointments, managing tenant support, and training on installed systems. Candidates should possess strong communication skills, a full UK driving license, and...
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Family Liaison Officer
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Resident Welfare Officer
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Resident Welfare Officer
3 days ago
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Resident Welfare Officer
7 days ago
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