BMW Trainee Service Advisor
5 days ago
About the roleAn excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Solihull.A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey.Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services.This is a fast-paced role where customer care always comes first. You’ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times.Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service.About youWe welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in-house Learning & Development team, as well as exceptional manufacturer training from BMW / MINI.Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer-focused approach. A background in customer service—particularly in a busy or call-handling environment—would be beneficial. Experience with Kerridge would be an advantage but is not essential.Why Sytner?Benefits and cultureSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.Enhanced Holiday Entitlement – days inc. bank holidaysIndustry-leading Maternity, Paternity and Adoption PayCareer DevelopmentRecognition of Long Service every yearsDiscounted Car SchemesHigh Street DiscountsDiscounted Gym membershipsCycle to work schemeOne day a year paid voluntary / community workAt Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. #J-18808-Ljbffr
-
BMW Trainee Service Advisor
2 weeks ago
Solihull, United Kingdom Sytner Full timeAbout the role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Solihull. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level...
-
Metropolitan Borough of Solihull, United Kingdom Sytner Group Full timeA leading automotive service provider is looking for a motivated Trainee Service Advisor in Solihull. In this role, you will manage customer booking calls, provide high-level service, and support Service Advisors. Strong organisational skills and a customer-focused approach are essential. You will receive comprehensive training from dedicated teams, with...
-
BMW Driver
6 days ago
Metropolitan Borough of Solihull, United Kingdom Sytner Full timeAbout the role Sytner Solihull is looking for a punctual and enthusiastic Parts Driver to join our fantastic team! As a Parts Driver, you should share your passion for our brand every day and immerse customers in the world of BMW. You will collect and deliver parts providing friendly and attentive service at all times. You will be advising customers of...
-
BMW Parts Advisor
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Sytner Full timeAbout the role Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Solihull. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers / suppliers. You will ensure that all requests are dealt with promptly, and support and assist...
-
Metropolitan Borough of Solihull, United Kingdom LSL Property Services Full timeA leading mortgage network in the UK is seeking a Trainee Mortgage Advisor for remote work. This self-employed role offers flexibility and the potential for enhanced earnings derived from self-generated business. Candidates should be CEMAP 123 qualified or possess relevant financial services experience. A business plan demonstrating self-generation of...
-
Bmw Service Advisor
1 week ago
Solihull, United Kingdom Sytner Group Full timeWe have an exciting opportunity for an enthusiastic and confident Service Advisor to join our busy team at Sytner Solihull, focusing primarily on managing customer bookings and communication over the phone. As a Telephone-Based Service Advisor, your main responsibility will be to handle incoming and outgoing calls to organise and book customer vehicles into...
-
Trainee Kitchen Surveyor
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom 360 Resourcing Solutions Full timeTrainee Surveyor – Kitchen & Home Interiors Location : Solihull Hours : 5 days over 7, including 2 weekends per month Salary : £28,250 basic per year + £2,000 quarterly bonus Benefits : Company car and fuel card Please Note : A full UK driving licence is essential for this role, as it involves regular travel to customer homes. Start Your Career as a...
-
Trainee Kitchen Surveyor
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom 360 Resourcing Full timeTrainee Surveyor – Kitchen & Home Interiors Location: Solihull Hours: 5 days over 7, including 2 weekends per month Salary: £28,250 basic per year + £2,000 quarterly bonus Benefits: Company car and fuel card Please Note : A full UK driving licence is essential for this role, as it involves regular travel to customer homes. Start Your Career as a Trainee...
-
Service Advisor
1 week ago
Solihull, United Kingdom Sytner Group Full time**About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Solihull. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...
-
Care Leavers Pathways Advisor
2 weeks ago
Metropolitan Borough of Solihull, United Kingdom Service Care Solutions Full timeA local care support organization in the Metropolitan Borough of Solihull is seeking a Personal Advisor to guide care leavers as they transition into adulthood. In this role, you will assist young people in achieving their goals, develop Pathway Plans, and work with external agencies to provide comprehensive support. If you are passionate about improving...
