Passenger Service Supervisors: London Gatwick Airport

3 days ago

Greater London, United Kingdom Jet2.com Limited Full time

Passenger Service Supervisors: London Gatwick Airport We have some fantastic opportunities to join our Passenger Service Supervisor team at our 14th UK base, London Gatwick Airport As a Passenger Service Supervisor you will support our customer facing teams at the airport, ensuring our customers receive a fantastic service as they travel through the airport. In this hands‑on role, you will actively engage with our customers, leading by example to ensure the delivery of the highest standards of customer service. You will also work closely with our third‑party partners and airside colleagues to ensure a seamless experience. What will you do in the role? Lead and suppor t the day to day Passenger Service Agent team performance on each shift. Play an important role in ensuring the efficient running of the day to day check‑in and boarding operation. Work closely with our third party partners to ensure we deliver a fantastic service. Play an important part in ensuring we achieve our On Time Performance, Safety and Customer Satisfaction targets. Be an ambassador of our safety first culture, ensuring you drive the culture through every aspect of the role. You will be responsible for the development and management of team Passenger Service Agents. As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts will cover our 24/7 operation and will include working weekends and bank holidays. What are they key skills/experience you'll already have? The successful candidate will already be demonstrating Role Model behaviours and will be an ambassador for the Jet2 brand and ethos. You will also have - Experience of coaching and leading teams in a fast-paced, customer facing airline operational environment. The ability to provide direction and guidance in challenging operational situations. A passion for customer service and safety. Previous experience of passenger service operations in the airport (check‑in, boarding etc.) What Can We Offer You? We offer our valued colleagues a range of benefits including: >Excellent salary, with annual pay review Contributory pension scheme Discretionary profit share bonus scheme 34 days holiday entitlement per annum (including Bank Holidays) 3 x salary life assurance Colleague discounts on Jet2holidays and Jet2.com holidays and flights Cycle to Work Scheme Access to Mental Health First Aiders Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays #J-18808-Ljbffr

  • Lead Passenger Service Supervisor: Check-In

    3 days ago

    Greater London, United Kingdom Jet2.com Limited Full time

    A leading airline company is seeking a Passenger Service Supervisor at London Gatwick Airport. In this hands-on role, you will lead the Passenger Service Agent team, ensuring high standards of customer service and operational efficiency. Responsibilities include coaching team members, collaborating with partners for seamless operations, and achieving...

  • AIRPORT DUTY OFFICER

    1 week ago

    Greater London, United Kingdom Gulf Air Group Full time

    GF1854 - AIRPORT DUTY OFFICER - GATWICK AIRPORT Company Gulf Air Division Operations Location United Kingdom - London Department Ground Operations Closing Date 31-Dec-2025 Main Objectives To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures. Main Duties Oversee...

  • Duty Managers

    2 weeks ago

    Greater London, United Kingdom Jet2.com Limited Full time

    We have a fantastic opportunity to join our Duty Management team at our 14th UK base, London Gatwick Airport!As a Duty Manager you will oversee the safe and efficient running of the Jet2.com customer facing & dispatch operation, whilst liaising with service providers to ensure the best customer service is delivered in all areas of the operation. In this...

  • Duty Managers: London Gatwick Airport

    5 days ago

    Greater London, United Kingdom Jet2.com Limited Full time

    We have a fantastic opportunity to join our Duty Management team at our 14th UK base, London Gatwick Airport! As a Duty Manager you will oversee the safe and efficient running of the Jet2.com customer facing & dispatch operation, whilst liaising with service providers to ensure the best customer service is delivered in all areas of the operation. In this...

  • Passenger Service Agent

    2 weeks ago

    London / Gatwick Airport, United Kingdom ASC Handling Services Full time

    **Based at London Gatwick, an exciting opportunity has arisen for the role of Passenger Service Agent.** **Key Responsibilities**: - Provide an excellent level of customer service, assisting with greeting and passenger documentation. - Check-in and processing of passenger boarding cards and bag tags. - Board and process customers at the boarding gate. -...

  • Passenger Service Agent

    2 weeks ago

    London / Gatwick Airport, United Kingdom ASC Handling Services Full time

    **Based at London Gatwick, an exciting opportunity has arisen for the role of Passenger Service Agent.** **Key Responsibilities**: - Provide an excellent level of customer service, assisting with greeting and passenger documentation. - Check-in and processing of passenger boarding cards and bag tags. - Board and process customers at the boarding gate. -...

  • Dispatchers: London Gatwick Airport

    2 weeks ago

    Greater London, United Kingdom Jet2.com Limited Full time

    Salary: £18.11 per hour plus unsociable shift allowance Contract Type: Permanent We have a fantastic opportunity to join our Dispatch team at our 14th UK base, London Gatwick Airport! As a member of our Ground Operations Team at London Gatwick Airport, our Dispatch colleagues play an essential role in ensuring the safe and efficient turnaround of our...

  • Security

    1 day ago

    London / Gatwick Airport, United Kingdom Gatwick Airport Limited Full time

    **Airport Security Officer** **Approximate salary including shift pay and allowances up to £32,000 based on our Fx roster shifts and an average of 40 hours per week** If you have experience delivering a great customer experience, we are looking for enthusiastic people to join our diverse team and to Grow with Gatwick. **What is the role?** As a Security...

  • AIRPORT DUTY OFFICER

    1 week ago

    London, United Kingdom Gulf Air Group Full time

    GF1559 - AIRPORT DUTY OFFICER - GATWICK AIRPORTCompanyGulf AirDivisionOperationsLocationUnited Kingdom - LondonDepartmentGround OperationsClosing Date29-Jan-2025Main ObjectivesTo oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.Main DutiesOversee all customer...

  • Gatwick Airport Cleaner

    3 days ago

    London / Gatwick Airport, United Kingdom Teamwork UK Ltd Full time

    **Airport Cleaner** Gatwick Airport, South Terminal, RH6 0NP and Gatwick Airport, North Terminal, RH6 0PJ Cleaning positions available on both terminals at Gatwick Airport From £11.05 per hour **Founded in 2003, Teamwork was established to provide a model that delivered service excellence, within the Facilities Management industry.** It soon established...