Enterprise Account Manager

Enterprise Account Manager Join to apply for the Enterprise Account Manager role at BlackLine. Get to Know Us It’s fun to work in a company where people truly believe in what they’re doing At BlackLine, we’re committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Working with cutting‑edge technology encourages our teams to learn new skills and expand creativity, accelerating careers. Make Your Mark At BlackLine, we believe our strongest partnerships are built on trust and a shared vision for success. We’re looking for an insightful and relationship‑focused individual to join our Account Management team as a dedicated partner to our enterprise clients—leading organisations with annual revenues between $1 billion and $10 billion. In this role, you will be the steward of our most valued customer relationships, nurturing and expanding these partnerships. Your mission is to ensure our clients feel supported and empowered, helping them achieve their goals by unlocking the full potential of their BlackLine investment. You’ll Get To Build Meaningful Connections: Serve as a trusted advocate for our enterprise clients, cultivating deep consultative partnerships rooted in empathy. Empower Client Growth: Guide clients on their journey with BlackLine by identifying opportunities to solve new challenges and enhance operations through the platform. Guide Strategic Solutions: Lead a collaborative process to find the best solutions for clients, managing discovery, strategy, and consensus‑building to ensure successful outcomes. Create a Vision for Success: Develop and maintain a Client Roadmap with Customer Success, ensuring the value of BlackLine’s solutions is clear and aligned with strategic business goals. Foster a Collaborative Environment: Work in close partnership with Customer Success, Implementations, Support, and Legal to deliver a seamless experience that meets and exceeds client expectations. Champion Customer Enablement: Encourage clients to engage with the wider BlackLine community and learning resources, ensuring they feel confident and capable of maximising partnership value. What You’ll Bring Enterprise‑Level Experience: A background in building and nurturing relationships within large, complex organisations, with a demonstrated ability to manage sophisticated, multi‑year partnerships. A Consultative and Intuitive Approach: A naturally curious, persistent, people‑oriented style, able to build trust and offer insightful guidance to senior leaders. Insightful Business Acumen: The ability to understand clients’ evolving business landscape and find creative, business‑oriented solutions to unique challenges. A Spirit of Collaboration: A proven ability to thrive in a flexible, fast‑paced environment, working effectively both independently and as part of a collaborative team. Exceptional Communication & Influence: Outstanding skills in building rapport, communicating with clarity, and fostering agreement, including experience preparing and presenting a variety of client‑facing materials. Thrive at BlackLine Because You Are Joining A technology‑based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. A culture that is kind, open, and accepting, where people can embrace what makes them unique and cultivate diverse thought and perspectives. A culture where BlackLiner’s continued growth and learning are empowered, offering professional development seminars and inclusive affinity groups. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industry Software Development BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in‑person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week. #J-18808-Ljbffr