IT Support Desk Engineer

2 weeks ago


East Midlands, United Kingdom Syntax Consultancy Ltd Full time

Overview IT Support Desk Engineer – Derby – Permanent – to £28,000 (DOE). Start ASAP during Autumn 2025. Responsibilities Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking and IT incident management to ensure maximum service availability. IT asset tracking, service provisioning and managing IT accounts for new starters/leavers. Technical Environment Windows Server, Active Directory (AD), DHCP, DNS, Group Policies, Office 365, RRAS and a basic understanding of networks. Skills & Attributes Soft skills: problem solving, attention to detail, logical, proactive, prioritisation and strong customer service skills. Full UK Driving Licence and own vehicle preferred. Benefits Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including Bank Holidays) + support to gain IT accreditations + more. #J-18808-Ljbffr



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