Security officer

Job Description Key Areas of the Role Purpose: To provide a security service at the working location in line with Assignment Instructions and customer requirements, ensuring protection of employees, property, and assets. The role emphasizes delivering high levels of customer service aligned with Securitas’ core values: Integrity, Vigilance, and Helpfulness. Note: The Security Officer must have a full SIA licence before starting operational shifts. Responsibilities Protection of Property and Premises Prevent and deter unauthorized access; monitor fire alarms, intruder alarms, and CCTV. Conduct external and internal security patrols as per Assignment Instructions. Provide traffic control and apply parking restrictions. Carry out routine tests of security equipment. Manage keys and perform locking / unlocking duties. Ensure customer and Securitas equipment is managed per procedures. Maintain logbooks and records. Issue visitor / contractor passes. Deal with lost property. Health and Safety Provide guidance and information to staff, visitors, and contractors. Ensure safeguarding of premises. Record and report faults, hazards, and unsafe practices. Report accidents and emergencies; ensure emergency routes are kept clear. Report First Aid equipment shortages and maintain First Aid boxes. Notify Securitas Operations Centre in emergencies and follow instructions. Investigate fire alarm activations. Additional Responsibilities Prevent Loss and Waste Report instances of property at risk of being lost, stolen, damaged, or vandalized. During patrols, switch off unnecessary lights and close windows. Prevent and Deter Crime Operate radios, pagers, clocking equipment, and other physical security equipment. Implement customer’s “stop and search” policies when required. Carry out initial investigations and report incidents verbally and in writing (covering suspicious activities, objects, and vehicles). Customer Service Display an outstanding level of customer service. Take responsibility for problems that staff and visitors may have. Maintain the highest standard of personal presentation and uniform to uphold Securitas and customer image. Answer telephone calls professionally and in accordance with Assignment Instructions. Other Responsibilities Book on at the beginning of each shift and make check calls per company policy. Complete paperwork promptly and conduct effective handovers. Undertake other duties as requested by Branch Management. Demonstrate understanding and engagement with Securitas Core Values: Integrity, Vigilance, Helpfulness. Recognize risk within the workplace and prioritize safety, complying with policies and training. Competencies Manages Self Decision Making Communication Skills Operational Excellence Relationship Building and Networking Person Specification (Essential) Must be working towards acquiring a valid SIA Licence. Must have the right to work in the UK. Must be over 18. Qualifications Essential Criteria Must have a five-year checkable employment history or provide documentary evidence for any gaps (unemployment, self-employment, education). No current criminal convictions. A full UK driving licence and own transport is desirable. Ability to embody and uphold Securitas’ core values: Integrity, Vigilance, Helpfulness. Excellent communication skills and strong customer focus. Ability to work independently and as part of a team. Punctual and reliable. Willing and able to work shifts covering days, nights, and weekends. Desirable Prior experience as a Security Officer in the security industry. A First Aid qualification would be advantageous. Additional Information It’s great to see you’re considering a career with Securitas UK Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation. People – We open our eyes to all that’s good. Purpose – We make your world a safer place. What You Can Expect Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Diversity & Inclusion – Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try out hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks – Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month. Your Benefits STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits. Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment. HSF Health Plan – Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs. Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary. Specsavers – Save money on eye tests and when purchasing spectacles. WeCare – A 24 / 7 online GP, mental health support service, get fit programme and more. Toothfairy – Online access to advice and guidance, from real UK Dentists. Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions. Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals. Free Mortgage Advice Go & Live – Financial Wellbeing Hub Death in Service Benefit – Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas. Take the Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. See a different world. #J-18808-Ljbffr