Transport Operations Coordinator

1 week ago

Manningtree, United Kingdom Acorn by Synergie Full time

Transport Operations Coordinator - Days

Manningtree | £27,150 per annum | Day hours | Monday-Friday | Full-time | Permanent

Introduction

Acorn by Synergie is recruiting a Transport Operations Administrator on behalf of our client in Manningtree. This key role supports the Traffic Team and wider departments by managing customer enquiries and providing essential administrative support within a busy transport operations environment.

Key Duties:

Respond to and resolve customer enquiries or escalate where required.

Liaise with customers daily to provide booking status updates.

Track driver jobs and report on delivery times and late vehicles.

Manage dealership delivery notifications and reporting.

Communicate with Traffic Allocation teams and drivers to manage schedules and answer queries.

Coordinate with customers and compounds to arrange vehicle collections.

Liaise with sub-contractors to ensure accurate and timely deliveries.

Build jobs accurately in the Traffic Management System (TMS), including rates, vehicle details, and instructions.

Perform daily TMS checks to ensure loads are wrapped.

Manage driver validations and issue JLR validations via TMS.

Monitor driver input of VINs/PDA data and follow up as needed.

Conduct delivery address, rate, and job scheduling audits.

Update driver holiday and sickness records in TMS.

Adapt to changing priorities and undertake additional duties when required.

Requirements:

Experience and knowledge of the road haulage industry.

Good geographical understanding of the UK.

Strong Excel skills, including formulas, lookups, and data cross-referencing.

Ability to manage multiple tasks and prioritise under pressure.

Excellent problem-solving skills and adaptability.

Strong communication skills and confident telephone manner.

Ability to work independently and as part of a team.

High attention to detail with an enquiring mindset.

Reliable, flexible, and willing to take on new responsibilities.

What We Offer:

£27,150 per annum.

Full-time, permanent position.

Monday to Friday, day hours.

Supportive and dynamic team environment.

Career development opportunities within the transport sector.

Interested?

Apply now or contact Kristy at the Acorn by Synergie Chippenham branch for more information.

Acorn by Synergie acts as an employment agency for permanent recruitment

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