ICT Technician. Job in Coventry Education

ICT TechnicianA great opportunity for an ICT Technician with strong troubleshooting, infrastructure and systems support skills across Microsoft Windows, Active Directory and cloud technologies.If you've also worked in the following roles, we'd also like to hear from you: Technical Support Engineer, Network Support Technician, Second Line Support Technician, IT Engineer, IT Support Engineer. Systems Support Technician, Service Desk AnalystSALARY: £26,243 to £29,838 per annum + BenefitsLOCATION: Coventry, West Midlands - Predominantly within the Trust with a requirement to travel to undertake work at other schools if requiredJOB TYPE: Full-Time, PermanentWORKING HOURS: 08:00 to 16:00 Monday to Thursday, 08:00 to 15:30 FridayJob OverviewWe have a fantastic new job opportunity for an ICT Technician supporting the delivery of a high-quality ICT service that enables excellent outcomes for students.As an ICT Technician you will maintain and develop ICT systems, networks and software across multiple sites, ensuring a reliable, secure and efficient ICT environment.The ICT Technician will also provide second-line support, troubleshoot technical issues, complete upgrades, contribute to ICT projects and promote best practice across the organisation.Apply TodayReady to make your next career move? Apply Now for our Recruitment Team to review.DutiesYour duties as the ICT Technician include:Providing Technical Support: Deliver first and second line IT support to staff and studentsMaintaining ICT Infrastructure: Manage, maintain and support core systems and hardwareSupporting Network Services: Assist with Active Directory, Group Policy and network configurationsImplementing Improvements: Recommend and carry out upgrades, patches and reconfigurationsEnsuring Safety and Security: Maintain high standards of ICT security, filtering and monitoringSupporting Teaching and Learning: Provide in-class ICT support and prepare ICT resourcesContributing to Projects: Support and manage assigned ICT development projectsDeveloping Procedures: Create and maintain ICT processes, documentation and training materialsPromoting Best Practice: Work professionally and in line with organisational values and safeguarding policiesCandidate RequirementsEssentialStrong Technical Knowledge: Experience with Microsoft Windows, Active Directory and cloud-based servicesExcellent Communication Skills: Able to communicate clearly with a wide range of usersProblem Solving Ability: Strong troubleshooting, analysis and organisational skillsConfident ICT User: Experience supporting hardware, software and network infrastructureCollaborative Approach: Able to work independently and as part of a wider teamProfessional Standards: Able to maintain confidentiality and follow safeguarding proceduresDesirableKnowledge of Educational ICT: Understanding of SIMS, SharePoint or virtual learning environmentsInfrastructure Skills: Knowledge of backup systems, virtualisation, firewalls and web filteringProject Experience: Ability to support ICT improvement and development projectsAdditional Technical Skills: Familiarity with mobile device management and deployment toolsBenefitsCompetitive rates of payProfessional development opportunitiesCareer pathways across the organisationTeacher / Local Authority Pension SchemeOnline retail discountEmployee Assistance ProgrammeFamily Friendly policiesFlexible Working ArrangementsThe successful candidate will be subject to an enhanced DBS check and Social Media checkApply TodayBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P14128 #J-18808-Ljbffr