General Manager

5 days ago

StainesuponThames, United Kingdom TipTopJob Full time

General Manager: Rehabilitation Centre: London TipTopJob Staines-Upon-Thames, England, United Kingdom Job Title: General Manager: Luxury Rehabilitation Centre: London Salary: Up to £70,000 Location: Southwest London An exceptional opportunity has arisen for an operationally focused General Manager to lead a luxury, high‑end rehabilitation centre in London. We are seeking a hands‑on, people‑focused leader – someone who leads from the front, inspires their team, and ensures that every guest, resident, and visitor receives world‑class service. The successful candidate will come from a hospitality environment, with a proven track record in managing multi‑disciplinary teams and driving both service standards and commercial performance. About the Position Oversee the day‑to‑day operations of the centre, ensuring the delivery of outstanding hospitality, catering, housekeeping, and guest services Lead, motivate and inspire a large operational team across multiple service areas Drive operational excellence, ensuring smooth, efficient, and compliant service delivery Maintain impeccable standards across all hospitality touchpoints from dining and housekeeping to front‑of‑house and client experience Take full P&L responsibility, ensuring the centre operates efficiently and profitably Support the development of internal processes, standards, and operational policies as the centre becomes fully established Work closely with the senior clinical leadership team to ensure a seamless, client‑centred experience Successful Candidate Experienced General Manager or Operations Manager from a hospitality background A visible leader who is operationally hands‑on and passionate about service excellence Proven success in managing large teams, developing people, and creating a strong, inclusive workplace culture Demonstrable experience with budget control, financial reporting, and commercial strategy Strong understanding of health and safety, compliance, and quality standards in a regulated or service‑led setting Adaptable, resilient, and calm under pressure with a genuine lead‑from‑the‑front attitude Company Benefits Competitive salary and discretionary bonus scheme Private medical insurance Company pension plan 27 days annual leave (plus bank holidays), rising with service Free meals on shift Enhanced family‑friendly and wellbeing policies Comprehensive training and professional development If you are keen to discuss the details further, please apply today or send your CV to Seniority level Director Employment type Full‑time Job function Management and Manufacturing Advertising Services #J-18808-Ljbffr

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