Receptionist/QUENSH Administrator
7 days ago
Job Title Receptionist/QUENSH Administrator Location Worcester Salary Up to £28,000 depending on experience This is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Onsite is part of the South Staffordshire Group – a 3,000‑strong organisation behind South Staffs Water, Cambridge Water, and several leading utility support businesses – offering long‑term development and career progression. The Role We are looking for a highly organised and proactive Office & Compliance Administrator to join our team. This role plays a key part in ensuring smooth front‑of‑house operations while supporting essential safety, compliance, and administrative processes across the business. Responsibilities Answer telephone calls and direct enquiries to the appropriate employee. Manage incoming and outgoing post. Greet visitors, announce their arrival to relevant staff, and provide refreshments. Arrange parcel collections and dispatch via DHL. Book meeting rooms and maintain the weekly “Whereabouts in Office” calendar. Order office stationery through Lyreco and monitor stock levels. Log Near Miss reports on the EasyBop spreadsheet and chase outstanding actions to ensure timely close‑out. Upload completed site audits to the Site Audit Summary on EasyBop and follow up with managers on any outstanding actions. Input training feedback forms into tracking spreadsheets and upload documents to EasyBop; file hard copies of employee training certificates and create new files for leavers’ folders. Handle complaints received from the public, clients, and other stakeholders; allocate them to relevant departments, identify correct departments using internal tools (e.g., Lightfoot), and update the Complaints Register. Maintain the Compliments Register and upload supporting evidence to EasyBop; update the Worcester depot display board with monthly compliments. Prepare induction packs, coordinate distribution of the quarterly newsletter to all OnSite employees, print ID photos for CSCS applications, and maintain the weekly Vehicle Safety Checklist report. What You’ll Need Strong organisational and multitasking skills. Confident communicator with a professional telephone manner. Excellent attention to detail and accurate data input. Proficient in Microsoft Office; experience with systems such as EasyBop is beneficial. Ability to work independently and manage deadlines. Positive, helpful attitude and willingness to support colleagues across the business. What You’ll Get In Return Family‑Friendly Leave Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days. Financial & Life Assurance – Life Assurance cover (role‑dependent) and a Company Pension Scheme with salary sacrifice options. Health & Wellbeing – Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents. Lifestyle & Perks – Cycle to Work Scheme, My Premier Benefits discounts, cashback, and vouchers. Professional Development – Hands‑on training and ongoing career development opportunities. Inclusion & Belonging – Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, and more. Performance & Recognition – Annual salary review, Reward & Recognition Scheme, and Long Service Awards. #J-18808-Ljbffr
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Receptionist/QUENSH Administrator
6 days ago
Worcester, United Kingdom OnSite Central Limited Full timeJob Title: Receptionist/QUENSH AdministratorLocation: WorcesterSalary: Up to £28,000 depending on experienceThis is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Onsite is part of the South Staffordshire Group...
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Receptionist/QUENSH Administrator
3 days ago
Worcester, United Kingdom OnSite Central Limited Full timeJob Title: Receptionist/QUENSH AdministratorLocation: WorcesterSalary: Up to £28,000 depending on experienceThis is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Onsite is part of the South Staffordshire Group...
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Receptionist/QUENSH Administrator
6 days ago
Worcester, United Kingdom OnSite Central Limited Full timeJob Title: Receptionist/QUENSH AdministratorLocation: WorcesterSalary: Up to £28,000 depending on experienceThis is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Onsite is part of the South Staffordshire Group...
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Receptionist/QUENSH Administrator
1 week ago
Worcester, Worcestershire, United Kingdom OnSite Central Limited Full time £20,000 - £28,000 per yearJob Title: Receptionist/QUENSH AdministratorLocation: WorcesterSalary: Up to £28,000 depending on experienceThis is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning. Onsite is part of the South Staffordshire Group...
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Receptionist/QUENSH Administrator
1 week ago
Worcester WR TJ, United Kingdom Onsite Central Ltd Full time £18,000 - £28,000 per yearJob Title: Receptionist/QUENSH AdministratorLocation: WorcesterSalary: Up to £28,000 depending on experienceThis is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning.Onsiteis part of the South Staffordshire Group –...
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Worcester, United Kingdom OnSite Central Limited Full timeA leading company in the water industry is seeking a Receptionist/QUENSH Administrator in Worcester. This role involves managing front-of-house operations, handling inquiries, and supporting administrative processes. Ideal candidates should possess strong organisational skills, excellent attention to detail, and proficiency in Microsoft Office. The position...
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Receptionist/administrator
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Worcester, United Kingdom Waldrons Solicitors Full timeJoin Our Team at Waldrons Solicitors in Worcester! Are you a dynamic individual with a passion for delivering exceptional service? Look no further! Waldrons Solicitors is seeking a dedicated Receptionist to join our busy team in Worcester on a full-time basis. As our Receptionist, you'll be the friendly face and welcoming voice of our firm, responsible for...
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Worcester, United Kingdom Startin Group Full timeWe have the rare and exciting opportunity for an experienced Receptionist/ Administrator to join our Honda dealership based in Worcester. The individual will be enthusiastic, confident and well presented. **What we can offer you -** **- 23 days holiday plus bank holiday - rising to 25 after 5 years continuous service** **- Health & wellbeing...
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Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeThis Receptionist/Administrator post is to assist in the day to day running of reception ensuring the reception desk is covered at opening times. To welcome, receive and greet all visitors, providing the first point of contact for all service users, resolving routine enquiries and complaints professionally and in accordance with Trust standards and...
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Receptionist/administration
2 weeks ago
Worcester, United Kingdom Waldrons Solicitors Full time'''Duties''' - Greet and welcome visitors in a professional and friendly manner - Answer and direct phone calls, take messages, and provide information to callers - Perform general clerical duties, including photocopying, faxing, mailing, and filing - Maintain office supplies inventory and place orders when necessary - Schedule appointments and manage...