MNV Receptionist/ Patient Care Assistant

2 weeks ago


Down Hatherley, United Kingdom CVS Group UK Full time

MNV Receptionist/ Patient Care Assistant Join to apply for the MNV Receptionist/ Patient Care Assistant role at CVS Group UK. Are you passionate about making pets a priority? So are we This role is 15 hours per week, working Saturday 13:00‑19:00 and Sunday 09:00‑18:30, and will also include two bank holiday shifts per year. About CVS CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: our veterinary practices, diagnostic laboratories, pet crematoria and e‑commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, which is at the heart of our work every day. About the Role The Receptionist and Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the Duties Will Include Nursing care to patients Assisting Vets and Nurses in restraining animals for treatment Covering the receptionist desk, including answering queries, booking appointments and taking payments Answering emergency calls Cleaning, walking and feeding of patients Preparation of emergency and operating facilities General cleaning and maintenance duties Running internal lab samples What we're looking for in our Veterinary Receptionist and Patient Care Assistant An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public Experience in animal welfare, including feeding, cleaning, medicating and handling, and a high level of understanding of how to meet the welfare needs of animals Resilient with the ability to cope with potentially distressing and emotional situations A positive attitude and excellent teamwork skills Experience in looking after animals in a veterinary environment would be desirable What We Can Offer You Generous annual leave entitlement of 5 weeks per year plus bank holidays Buy/sell up to an additional 4 weeks annual leave Staff discount scheme on veterinary bills and products A range of health benefits including private healthcare Employee Assistance Programme and access to over 400 mental health first‑aiders and more (full list available via link) Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to. To apply for this position please click ‘Apply Now’. #J-18808-Ljbffr



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