Bodyshop Manager

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. The Vella Group Repair Centres provided pay range This range is provided by The Vella Group Repair Centres. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from The Vella Group Repair Centres Recruitment Manager for UK-wide accident repair group. Bodyshop Manager – Daventry £50-55, 000 per annum, plus car/allowance and quarterly bonuses (OTE £70k dependent on site performance) About The Vella Group The Vella Group is one of the UK’s leading accident repair specialists, with over 30 years’ experience supporting drivers and insurer partners. Operating across a growing network of modern bodyshops, The Vella Group is committed to technical excellence, outstanding customer service, and continuous investment in people, equipment, and innovation. As we continue to expand, we are looking for talented leaders who share our passion for high standards, operational efficiency, and delivering exceptional repair quality. Role Overview We are seeking a Bodyshop Manager to lead our Daventry site. In this role, you will be responsible for all operational and technical activities, overseeing support staff and technicians, managing workflow, ensuring compliance, and maintaining excellent relationships with customers, suppliers, and Work Providers. You will drive productivity, lead daily production meetings, and ensure the highest standards are achieved across the site, from estimate to vehicle return. Key Responsibilities Operational & Production Leadership Manage all repair, estimating, and production processes, ensuring efficiency, accuracy, and adherence to repair methodologies. Oversee daily workflow, producing schedules and leading production meetings to review performance and plan upcoming work. Achieve consistent labour utilisation, ensuring technicians’ skills are fully deployed and productivity targets are met. Identify production constraints and escalate to the Operations Manager when needed. Support all site departments to maintain smooth and collaborative operations. Customer Experience & Work Provider Management Act as senior point of contact for customer complaints, resolving issues professionally and maintaining high satisfaction. Build and maintain strong relationships with Work Providers, understanding contracts and negotiating effectively. Keep customers informed throughout the repair journey, communicating updates, changes, and expectations clearly. Ensure supplementary estimates are produced and submitted promptly with supporting images in line with contractual agreements. Maintain accurate notes and updates in internal management systems to track claim progression. Monitor workloads to meet internal and contractual SLA requirements. Ensure full compliance with BSI 10125, HSE, COSHH, EPA regulations, and internal audit requirements. Conduct final QC checks to maintain repair quality. Lead, motivate, and support all onsite staff, fostering a high-performance culture. Oversee on-the-job training for new and existing team members. Conduct regular performance reviews and develop staff with clear expectations and growth plans. Promote a team culture centred on quality, safety, and accountability. Quality, Safety & Site Standards Stay up-to-date with repair methods, technology, and manufacturer guidelines. Maintain housekeeping standards and ensure equipment is properly maintained. Drive continuous improvements in processes, efficiency, and overall site performance. Additional Expectations Flexibility to undertake additional duties as required, including support at other sites. Attend training courses to stay current with industry standards and company policies. Company Benefits Company car Company pension On-site parking Profit sharing Referral programme Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Motor Vehicle Manufacturing and Repair and Maintenance #J-18808-Ljbffr