IT Technician

IT Technician | Permanent | Maidstone, Kent | £33,000 We are looking for an IT Technician to join a fast-growing E-commerce business at their brand-new office in Maidstone, Kent. This is a unique role combining hands‑on IT support with automation maintenance across a state‑of‑the‑art fulfilment centre. You will play a pivotal role in keeping systems, machinery and technology running smoothly, helping the business scale efficiently. This is a permanent, Full time position (40 hours per week, flexible hours) with a competitive salary dependent on experience. Start date is ASAP. Role & Responsibilities Maintain, troubleshoot and repair advanced automation equipment, including conveyors, SLAM machines, pick‑to‑light systems and right‑size packaging machines Perform proactive maintenance to maximise uptime and prevent breakdowns Carry out reactive repairs to get production lines back up and running quickly Provide first‑line IT support to 200+ users, troubleshooting hardware, software, mobile devices and printers Assist the IT Manager with infrastructure projects, upgrades and improvements Skills & Experience Mechanical or technical background, ideally with experience in a fulfilment centre or similar environment Hands‑on tinkerer mindset, comfortable with tools, problem‑solving and learning how things work Strong interest in technology, IT systems and automation processes Experience with MS365 and Ubiquiti environments is a plus Highly IT literate, proactive and able to get things done independently Obsessed with improving systems and processes to maximise efficiency Package £33,000 Base Salary Hybrid working (Maidstone) Great Benefits Package Career Progression Opportunities #J-18808-Ljbffr