Administration Support Worker

We are looking for a keen and committed individual to join our team in cardiology, providing administration support for the day-to-day running of the Diagnostic Cardiology Department, located in The West Suffolk Hospitals Cardiac Centre. Key aspects of this role include working closely with a variety of people and utilising the cardiology patient database to ensure smooth running of the diagnostic cardiology department.It is an exciting time in the hospital as a new dedicated Cardiac Centre has recently opened. This has provided diagnostic cardiology with a state of the art department, alongside the cardiac ward and brand new angiography lab.With prestigious shopping, an award-winning market, plus variety of attractions and places to stay, Bury St Edmunds is under two hours from London and very convenient for Cambridge. West Suffolk NHS Foundation Trust is a prestigious "centre of global digital excellence", after it was identified as one of the country's 26 "most digitally advanced" trusts.The Cardiology departmentis a small, friendly department and are very proud of the quality of services we offer. Our Cardiology Department staff consists of a mix of cardiac physiologists, cardiographers, assistant technical officers and admin support staff.To arrange a visit to the department or for more information, please contact Chris Pidgeon or Anna Clapton (Principal Physiologists): emailchristopher.pidgeon@wsh.nhs.uk or telephone 01284 712536.Main duties of the jobThe successful applicant will join the Clerical and Administrative team within the Diagnostic Cardiology Department. As a member of the Diagnostic Cardiology Team, the applicant will support the administrative functions within the team, and all other linked areas e.g. Wards, Clinics and the catheter lab.The post holder will perform varied departmental administration dutiesincluding; booking appointments, reception cover and communications with patients on a daily basis.In the performance of duties, the post holder will be required to liaise with medical and nursing staff and other departments across West Suffolk NHS Foundation Trust as necessary.About us#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our communityWe are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.Join us. What will you #BeKnown for?Job responsibilitiesFor full details of the Job Role and Person Specification, Please see attached Job Description.Certificate of sponsorship For your information onlyPlease note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visaIf you qualify for another type of visa or right to work, please ignore this information.Person SpecificationEducation and qualificationsMaths and English to GCSE A-C or equivalent.Medical terminology knowledge.Experience and knowledgeClerical experience.NHS experience.Experience of working within a team-based environment.Knowledge and experience of E-Care and SolusSkills and abilitiesSound IT skillsAbility to work calmly in a busy environment.Polite and efficient manner.An ability to prioritise.Interpersonal skills.Team playerAnalytical and conscientious approach to work.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer nameWest Suffolk NHS Foundation TrustAddressWest Suffolk Hospital NHS Foundation TrustPrincipal Non-Invasive Cardiac Physiologist£24,937 to £26,598 a yearPer annum Pro RataContractFixed termDuration12 monthsWorking patternReference number179-7486002-MJob locationsWest Suffolk Hospital NHS Foundation Trust #J-18808-Ljbffr