Billing Queries Specialist

5 days ago


Birmingham, United Kingdom SF Recruitment Full time

Billing Query Specialist - 6-12 Month Project Role Location: Birmingham Start: ASAP The Role You will play a vital part in improving the billing journey and enhancing cashflow by ensuring customer accounts are accurate, up-to-date, and well-managed. This is a hands‑on role where you will investigate, resolve, and prevent billing discrepancies while maintaining strong customer relationships. Key Responsibilities: Managing the end‑to‑end credit control process, ensuring timely collection of outstanding balances Investigating and resolving billing queries efficiently and professionally Liaising with internal teams (finance, operations, customer service) to maintain accurate account information Identifying recurring issues and contributing to process improvements Allocating payments, reconciling customer accounts, and maintaining high‑quality financial records Supporting the delivery of a wider billing and ledger improvement project We're looking for someone who is: Experienced in credit control, billing, or accounts receivable Customer‑focused with excellent communication skills Able to work confidently with data, reconciliations, and multiple systems Proactive, organised, and comfortable managing a busy workload A natural problem‑solver with a keen eye for detail What's on Offer: A varied project role within a high‑growth, well‑funded business A supportive and collaborative finance team Hybrid working with flexibility The chance to influence processes during a key phase of business expansion If you enjoy combining commercial awareness, customer interaction, and analytical thinking—and you're ready to be part of a forward‑thinking business—this project role could be the perfect fit. #J-18808-Ljbffr



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