SC Cleared Service Performance Analyst
1 week ago
SC Cleared Service Analyst
Client: Government
Location: London - Remote/Hybrid - onsite once a week
Contract Length: 31st March 2026 (possible extension beyond this point)
Candidates must be eligible for UK SC clearance
£340.00 to £390.00 Per Day - Inside IR35
A leading Authority client requires Service Analyst's, ideally with experience in Government Service Management processes, to help co-ordinate live service incidents, issues, help with the change process and also there is some system admin.
Ideally you will hold active SC clearance however the client is happy to consider candidates who are eligible to obtain UK SC Security Clearance.
Along with good service knowledge, you must have strong consulting/communication skills, these are essential.
Core day to day activities:
Monitor service performance and respond appropriately to alerts
Assist Service Delivery and DevOps functions, ensure key processes are adhered to and efficiently handled
Be a Subject Matter Expert in Government Service Management processes such as Incident, Problem & Change
Clearly capture detail and communicate issues concisely
Provide status communications to Service Delivery Managers
Manage twice weekly Data Platform Services change review
Organise and facilitate patching of DPS servers
System Admin responsibilities for Infonet System
Work within and across multiple Product orientated delivery (POD) teams
The senior role will involve some Release management and supporting a more junior Service AnalystIf your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration.
TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce
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