Retail Sales Assistant/Driver

OverviewFancy joining the UK’s number one Wine Specialist?Majestic Wine in the West Surrey area are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retailThe RoleAs a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.ResponsibilitiesDrive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI deliveryDeliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchasesDemonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.Take accountability and pride for the physical appearance and maintenance of your store both internally & externallyInvolvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions togetherEnsure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.Knowledge & Skills RequiredExcellent time-management, delegation and problem-solving skillsBe able to demonstrate your ability to deliver exceptional customer experience & service to every single customerSelf-motivated, able to thrive when working alone and as part of a teamA can-do attitude with a passion for seeing problems through to solutionsAdaptable and resilient to meet the ever-changing demands of our businessExcellent communication and time management skillsWine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualificationsHold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty pointsWhat is in it for youCompetitive SalaryUp to 20% staff discountCareer development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemesUniform providedAccess to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.Company sick pay scheme.Job SpecificsContract: PermanentHours: 18 Hours Per Week (weekend and evening work required)Driving is a key part of this position so being comfortable driving one of our company vans is essential. We will not accept candidates without a full UK manual driver's license (held for at least 12 months) for this position.Must be willing to work in our Guildford, Haslemere and Fleet stores.We look forward to receiving your application Together we are Majestic #TWAMOn the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. #J-18808-Ljbffr