Customer Advisor – Argos

OverviewWorking in our stores this Christmas: Turn wishlists into wow moments with us this season. From Black Friday buzz to Christmas cheer, help our customers find their perfect gifts. With your festive flair and bundle of energy, you can add joy to every shop. As one of the leading UK digital retailers, Argos provides our customers with inspiring choice and trusted value across a vast range of products with unforgettable ease. As a Customer Advisor, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders this Black Friday and Christmas.ResponsibilitiesEnsure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counterCollect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refundsMake sure that the stock room is neat and tidy, and restocking products from deliveriesBe present on the shop floor helping customers with questions and provide advice on a wide range of productsBuild great knowledge about our products, services and promotions to help provide recommendationsWhat makes a great Argos ColleagueFriendly and welcoming with a genuine enthusiasm for helping customers.Comfortable talking to customers about our financial services when buying certain productsHappy working in a fast-paced, physical and high energy environment, and thrives in being part of a teamAlways prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new thingsEmbraces using new digital tools and technology to do your job brilliantlyHave great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customersWorking for us has great rewardsWe truly value our colleagues and provide market-leading benefits and training to reflect that:Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay dayFree food and hot drinks - provided for Colleagues in all our storesGenerous holiday entitlement - based on the hours you work, plus maternity and paternity leavePension – we’ll match between 4-7.5% of your pension contributionsSainsbury’s share schemes – buy Sainsbury’s shares at discounted pricesShopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and moreWellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issuesWhilst many of our roles will be temporary over the festive period, there may also be permanent opportunities available - please check the contract type and schedule hours before applying to ensure that the role is right for you.Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here.An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.As part our commitment as a Disability Confident Leader, all candidates will have the opportunity to be offered an interview through our online assessment which will prioritise those candidates who achieve the highest score and therefore most closely match the essential criteria for the role.Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.Seniority levelEntry levelEmployment typePart-timeJob functionOtherIndustriesRetail #J-18808-Ljbffr