Corporate Receptionist
1 week ago
Job Overview Corporate Receptionist role at Rapport Guest Services. Location: City of London. You will be part of an innovative Front of House team at a prestigious client site. Full‑time, Permanent. 40 hours per week (Monday–Friday), shift rota between 7 AM and 7 PM. Benefits Financial freedom: exclusive travel, grocery discounts, life assurance and cash rewards. Secure your future: contributory pension scheme. Health matters: wellness programmes, Employee Assistance Program, digital GP services. Personal & professional growth: learning and development opportunities. Recognition: WOW Awards for outstanding contributions. Community giving: one paid day off annually to support a cause you’re passionate about. Main Responsibilities Deliver exceptional customer and client service, ensuring every task is completed to an outstanding standard. Create a smooth and memorable arrival experience for clients through proactive engagement and creative thinking. Uphold Rapport’s service principles when greeting and interacting with all visitors, guests, and colleagues. Meet and escort guests to meeting rooms, offering assistance with coats, luggage, or other needs. Handle all enquiries (face‑to‑face, by phone, or email) promptly, efficiently, and with professionalism. Maintain a thorough understanding of building facilities to confidently assist and guide guests. Support the coordination and delivery of events, including registration desks and pre‑event preparations. Collaborate effectively with partner teams to foster a unified “one team” service approach. The Ideal Candidate Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. At least 1 year of experience in a customer‑focused role within a luxury environment or corporate setting. Approachable, dynamic, detail‑oriented, with strong organisational skills and passion for service excellence and innovation. Communicate clearly and confidently, building rapport easily with clients, guests, and team members. Build strong, long‑lasting relationships with colleagues and clients through professionalism and warmth. Demonstrate operational efficiency and a commitment to maintaining the highest service standards. About Us Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive, and we are a Disability Confident Employer offering meaningful roles for individuals with additional needs. #J-18808-Ljbffr
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