Counsellor (Face to Face) - Brighton

Job TitleCounsellor (Face to Face) - BrightonEmployerRichmond VillagesLocationVictory House, Blackmore Ct, Brighton and Hove, Brighton, BN1 4FYEmployment TypePermanent (Full‑time available on a hybrid basis; part‑time minimum 2 days per week)Salary & BenefitsCompetitive salary and a range of benefits.Session RequirementsMonday to Friday: 07:30‑15:30 or 08:00‑16:00, 14:00‑22:00Weekends: 08:30‑17:00At least 1 in every 3 sessions (may be less depending on the location)5 appointments per dayYour RoleAs a Counsellor/Psychotherapist you will provide high‑quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multidisciplinary clinical team, liaising daily with internal and external services, organisations and safeguarding agencies.ResponsibilitiesProvide high‑quality counselling or brief interventions with excellent clinical outcomes.Deliver comprehensive assessments and formulations to drive evidence‑based interventions.Offer different models of service delivery, including face‑to‑face sessions.Adhere to Bupa's case management processes and collaborate with Clinical Leads and the wider therapy team.Follow sessional limits based on the client's company benefits.Provide signposting or onward referrals as needed.Offer ad‑hoc or one‑off wellbeing support and coaching.Conduct one‑off assessments and referral recommendations.Deliver group psycho‑education, raise mental health awareness and promote mental wellbeing through remote presentations, workshops and training.Work autonomously within professional guidelines and Bupa's service policies and procedures.Attend regular clinical supervision and team meetings.Collaborate with the operational and clinical team to improve client and employee experiences.QualificationsEssential:BACP Accredited Counsellor / PsychotherapistNCPS Professional Accredited RegistrantUKCP Registered Psychotherapeutic Counsellor / Psychotherapist3 years of full‑time post‑qualification counselling experience.Desirable:Training in incident support.Corporate experience and business understanding.Key Skills & ExperienceGeneral adult mental health specialism experience.Proficiency in Microsoft Systems and electronic medical record systems.Ability to evaluate, plan and prioritise workload within demanding time scales.Proven customer service and client liaison experience.Excellent clinical knowledge application.Strong presentation and interpersonal communication skills.Professional and personal drive.Enthusiastic, self‑motivated and self‑sufficient.Rapid and decisive response capability.Excellent team player.Strong problem‑solving skills.Experience managing own caseload and working towards individual targets and outcomes.Efficient diary management and time boundary maintenance.High standards in written and oral communication.Diverse and varied clinical experience.Personal CharacteristicsWell‑developed communication skills.Effective time management.Ability to work autonomously in a busy environment.Understanding of the business environment.Ability to work well within a multi‑disciplinary team.Awareness of KPIs and ability to work in a fast‑paced environment.Effective diary utilisation planning within a two‑week lead time.BenefitsEquivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell.Enhanced pension and life insurance.Support with travel costs via a season ticket loan or cycle2work.Discounted access to online gym sessions.Annual performance‑based bonus.Bupa health insurance as a benefit in kind.Option to join dental insurance scheme at a discounted rate.Access to our Digital GP platform on your mobile.Emotional wellbeing support.Access to family mental health line.Financial wellbeing channels.Support for carers.Equality, Diversity and InclusionWe encourage all of our people to “Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. #J-18808-Ljbffr